Account Manager (Performance Marketing Agency)

About the role

We're looking for a sharp, proactive Account Manager who thrives at the intersection of performance, collaboration, and client partnership. You'll be the strategic connector between client goals, internal teams, and real results.

Responsibilities

• Support the Team - Act as the operational backbone for the account team, helping ensure projects move efficiently and everyone has what they need to succeed.
• Own Client Relationships - Be the go-to partner for your clients. Build trust, communicate proactively, and solve problems before they start.
• Manage the Work - Oversee daily execution across media and creative; ensure everything runs on time and exceeds expectations.
• Drive Performance - Collaborate with media strategists to analyze data, identify opportunities, and guide strategy.
• Tell the Story - Translate metrics into clear narratives and strategic recommendations.
• Handle Budgets - Own forecasting, budget tracking, and campaign pacing with precision.
• Stay Ahead - Keep clients and teams informed on the latest marketing and industry trends.
• Integrate AI - Use generative AI tools to streamline work, spark ideas, and improve execution.

Requirements

• 3+ years in an agency or client services environment.
• Proven success in performance marketing, including paid media execution and optimization.
• Experience supporting cross-functional teams to achieve ambitious goals.
• Financial fluency — you've owned budgets, forecasts, and media pacing.
• Excellent communication and presentation skills.
• Data-savvy — you can interpret campaign metrics and pivot strategy accordingly.
• Highly detail-oriented, organized, and accountable.
• Comfortable using (and learning) AI tools to increase speed and quality.

Qualifications

• Background in ecommerce, education, or B2B verticals.
• Familiarity with GA4, Looker Studio, or similar analytics platforms.
• Experience upselling or growing client accounts.
• Working knowledge of project management tools (e.g., ClickUp, Asana, etc.).

Skills

• Think like an owner — not a task manager.
• Support and elevate a team, not just track tasks.
• Lead with clarity and initiative.
• Get excited about using AI to supercharge your work.

Benefits

• Fully remote across the U.S. & Canada, plus monthly WFH stipend and Summer Fridays.
• Generous time off, including unlimited PTO (U.S.), competitive vacation (Canada), and parental/family leave options.
• Comprehensive health benefits, mental health support, and company-paid disability & life coverage.
• Employer retirement contributions (401(k) in the U.S., RRSP match in Canada).
• Quarterly performance reviews and career advancement opportunities.

Pay

$65K - $95K USD (U.S.-based candidates)

$75K - $105K CAD (Canada-based candidates)

Schedule

Remote - U.S. & Canada Only | Full-Time