Account Manager, Partnership Marketing

About the Role

The Miami HEAT Corporate Partnership team is seeking an Account Manager, Partnership Marketing. This role serves as the lead contact for mid-level corporate partner accounts (approximately $100,000–$500,000 each annually, 10–15 accounts total). The Account Manager handles day-to-day client needs, executes contractual obligations, and acts as a liaison between clients and the rest of the organization.

Essential Duties & Responsibilities

• Serve as lead for mid-level corporate partner accounts (approximately $100,000–$500,000, 10–15 total)
• Manage day-to-day client relationships
• Act as liaison between the client and the rest of the team/organization
• Serve as secondary point of contact (1B) with the Director for key corporate partner accounts (seven-figures+ up, 2–4 accounts)
• With support from the VP of Corporate Sales and the Sr Director of Partnership Marketing, spearhead strategic renewal discussions with senior-level executives/decision makers of corporate partner accounts
• Oversee execution of all contractual elements, including but not limited to advertising, hospitality, and experiential assets (in-Arena signage, on-court promotions, media elements, in-market programs, community events, premium tickets, client entertainment, and other applicable deliverables)
• Seek strategic upsell opportunities for clients to generate additional revenue for the organization
• Analyze and report marketing program performance quarterly to evaluate success of promotional plans, ensuring required ROI is met, and identify new revenue growth opportunities

Qualifications

• Bachelor's degree or equivalent from a 4-year college or technical school
• 2–3 years of equivalent work experience
• Highly organized and detail-oriented
• Able to meet tight deadlines and adapt to a fast-paced, fluid environment while balancing multiple tasks simultaneously
• Proficient in Microsoft Applications (Word, Excel, PowerPoint) with basic knowledge of Adobe Photoshop
• Team or entertainment industry knowledge preferred
• Background in marketing and/or client service preferred