Account Manager, One Platform Ad Sales
NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation.
About the role
Work with the driven and highly motivated One Platform Ad Sales organization of NBCUniversal. As an Account Manager, you will be a strategic partner to Clients & Sales Account Executives, responsible for managing and growing NBCU's partnerships with Advertisers and ultimately enabling our clients to reach their business objectives. You will play a key part in ensuring campaign success and communicating key campaign learnings to better support our clients.
Responsibilities
- Play a critical role within our fast-paced Ad Sales team to support the full sales cycle, spearheading proposals through execution
- Manage and develop client relationships
- Proactively identify strategic approaches for new or incremental opportunities as well as upselling products and services
- Contribute to revenue, advertiser education, and advertiser satisfaction through establishing and building trusted client relationships
- Deliver a best-in-class partnership experience for NBCU advertising clients and their campaigns
- Maintain a high standard of operational excellence while executing effective, performance-driven campaigns
- Leverage strong communication skills and attention to detail, with a focus on continual improvement and learning
- Build and manage relationships with existing and potential new clients and agencies through routine communication; actively grow industry relationships to gain marketplace intelligence
- Work cross-functionally with internal teams to drive incremental revenue and increase advertiser satisfaction (Sales, Client Partnerships, Streaming & Data Products, Content Partnerships, Planning, Marketing, Research, Operations, etc.)
- Support day-to-day client deliverables across the pre-sale and post-sale lifespan of campaigns; lead communication for all internal deliverables related to client and sales support
- Collaborate with a diverse group of internal cross-functional teams including Pricing, Inventory, Ad Ops and Measurement to ensure successful campaign executions and troubleshoot client issues
- Analyze data to understand trends, clearly communicate the "why" behind results, and deliver actionable insights and recommendations to both internal and external partners
- Develop campaign strategies and audience targeting recommendations
- Maintain up-to-date knowledge of NBCU features and audience trends; serve as an external product expert, educating clients on new and existing ad solutions and advising on best practices to achieve advertiser KPIs
Qualifications
- 3+ years Planning and/or Account Management/Client Service experience in the media industry
- Experience contributing to revenue, advertiser education, and advertiser satisfaction
- Passion for data, process, customer success, and working cross-functionally with stakeholders
- Ability to foster strong internal and external relationships
- Excellent interpersonal and client communication skills; experienced presenter and negotiator
- Self-starter; ability to work very independently as well as collaboratively
- Deadline-driven and process-oriented personality; comfortable working in a fast-paced, dynamic, and growing business
- Strong analytical reasoning and problem-solving skills
Schedule
This position has been designated as hybrid, generally contributing from the office a minimum of four days per week.
Pay
Salary range: $85,000 - $115,000 + sales incentive compensation eligible
Benefits
This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks.