Account Manager - Mexico - NYC

About the role

This individual is responsible for supporting the joint venture partner in Mexico with daily account management and sales operation tasks.

Responsibilities

• Aid in developing and growing the joint venture business in the Mexico region to meet sales targets and implement sales strategies
• Launch Rag & Bone in Mexico Latin America
• Collect and comply with sell-in, sell-out, and stock reports on a monthly basis
• Analyze assortments and provide recommendations
• Maintain inventory levels and monitor in-season sell-through with reorder potential
• Follow up on purchase orders and collaborate with customer service and logistics teams
• Support customer appointments during sales campaigns, such as arranging samples, preparing business updates, collecting materials, presenting new collections, entering orders, etc.
• Conduct regular regional market research, including gathering product needs, competitor activities, pricing, sales, market trends, distribution, etc.
• Provide joint venture partner with product knowledge, visual guidelines, and seasonal training
• Manage both wholesale accounts and support the company's DTC business opening up to five stores
• Build strong client relationships and maintain effective communication
• Perform administrative tasks, including placing and processing orders, confirming specialized pricing, sending order confirmations, monitoring the shipping process, and supporting the finance team by following up on payments
• Create pitches, proposals, and other materials for different regions and markets
• Assist with ad hoc projects as needed
• Report to the SVP of Global Sales
• Collaborate closely with the ecommerce and DTC teams

Requirements

• Graduate degree in any discipline
• Minimum 3-5 years of relevant experience in wholesale within the fashion industry
• Minimum 3-5 years of management experience
• Excellent interpersonal, communication, and presentation skills
• Strong proficiency in Excel and numerical analysis
• Ability to multitask and work effectively in a hands-on environment
• Preferred Spanish language skills due to the Mexico joint venture
• Understanding of logistics basics for international clients with complex requirements

Benefits

• Paid time off
• Clothing allowance
• Generous employee discount
• Paid parental leave
• Membership to Calm and access to other wellness benefits
• Medical, dental, vision, and ancillary benefits
• 401(k)

Rules we live by

• Be a Good Human - Be original, be authentic. Stand for diversity, equity, and inclusion.
• Have No Fear - Innovate, solve problems.
• Own Every Decision - Work together, get results.
• Quality Matters - Not only with product but also with our people.
• Make S%%t Happen - Be disciplined, be competitive.

Rules you live by

• Be a Good Human - Be original, be authentic. Stand for diversity, equity, and inclusion.
• Have No Fear - Innovate, solve problems.
• Own Every Decision - Work together, get results.
• Quality Matters - Not only with product but also with our people.
• Make S%%t Happen - Be disciplined, be competitive.