Account Manager - Medicare Secondary Payor (MSP) Compliance

Join our Sales Team as an Account Manager focused on Medicare Secondary Payor (MSP) Compliance offerings. In this remote role, you’ll engage directly with executive-level contacts, travel to meet clients, and represent our team at national conferences and events. As the main point of contact, you’ll maintain and grow key accounts, collaborate with sales leaders, and shape our future through real-time market feedback and product insights.

About the role

The Account Manager will play a fundamental role in achieving our ambitious MSP customer acquisition and revenue growth objectives. You must be comfortable with travel, working with administrative and executive-level contacts, and public speaking. The role reports to the Director of Sales.

Responsibilities

• Develop and maintain strong, long-term relationships with assigned clients to ensure ongoing satisfaction and retention.
• Conduct regular check-ins, business reviews, and onsite or virtual meetings to understand client needs and proactively address issues.
• Serve as a trusted partner and primary point of contact, ensuring clients receive timely support and solutions aligned with their business goals.
• Support Sales Leadership by coordinating activities, preparing insights, and ensuring effective execution of sales initiatives.
• Document and manage daily sales activities in Salesforce.com, ensuring accurate tracking of pipeline movement, client interactions, and follow-up actions.
• Stay deeply connected to clients and market trends to provide actionable feedback that informs marketing, product strategy, client support, and operational improvements.
• Represent the sales organization at national conferences, key client meetings, and industry events as a knowledgeable and professional ambassador.
• Engage with customers to understand their evolving needs, challenges, and priorities, delivering solutions that align with their goals.
• Qualify and route new opportunities to the appropriate Account Executive to support timely development and closure of deals.
• Conduct account research, identify key stakeholders, and generate interest through targeted outreach and meaningful engagement.
• Maintain and grow a healthy pipeline of prospects, ensuring accurate, organized, and up-to-date records within CRM systems.
• Leverage customer insights to identify opportunities for product enhancements or new product development based on recurring needs or emerging trends.
• Stay current on organizational updates, industry developments, and new technologies to ensure informed conversations with clients.
• Actively study and assess customer behaviors and business models to uncover unmet needs, strengthen relationships, and drive new sales opportunities.

Requirements

• 1–3 years of experience in account management or sales within the insurance, claims, MSP compliance ecosystem, with hands-on exposure to supporting clients, interpreting regulatory or Section 111 reporting processes, or partnering with carriers/TPAs to deliver compliance-focused solutions.
• Exceptional accuracy and attention to detail, ensuring all client information, sales activities, and documentation in systems such as Salesforce and Microsoft Office are maintained with precision.
• Strong proficiency in the Microsoft Office Suite (Outlook, Excel, Word, PowerPoint) to prepare polished presentations, organize data, and communicate effectively across teams.
• High level of personal integrity and professionalism, demonstrating sound judgment, reliability, and a commitment to maintaining confidentiality in all client and team interactions.
• Collaborative mindset with the ability to thrive in a fast-paced, action-oriented environment, partnering closely with Sales Leadership, Account Executives, and cross-functional teams.
• Excellent time management and organizational skills, balancing multiple priorities, meeting deadlines, and keeping sales activities accurately documented.
• Outstanding communication, decision-making, interpersonal, and presentation abilities to handle client conversations confidently and represent the sales organization effectively.

Schedule

• Up to 50% travel required.
• Regular presence at in-person meetings and conferences.
• Ability to manage multiple priorities in a team environment.

About Us

For over 50 years, Verisk has been the leading data analytics and technology partner to the global insurance industry, delivering value through expertise and scale. We empower communities and businesses to make better decisions on risk, faster. With 7,000 employees worldwide, Verisk relentlessly pursues innovation and is recognized as a Great Place to Work® in the US, UK, Spain, India, and Poland. Our business units include:

• Underwriting Solutions – Provides underwriting and rating solutions for auto, property, general liability, and excess and surplus lines.
• Claims Solutions – Supports end-to-end claims handling with analytic and automation tools.
• Property Estimating Solutions – Offers software and tools for professionals in building and repair estimation.
• Specialty Business Solutions – Provides software for full end-to-end management of insurance and reinsurance business.
• Catastrophe and Risk Solutions – Delivers risk modeling solutions to help mitigate catastrophic events.
• Marketing Solutions – Improves the reach, timing, relevance, and compliance of consumer engagements.
• Life Insurance Solutions – Offers data-driven capabilities for carriers, distribution, and customers across the policy lifecycle.
• Verisk Maplecroft – Provides intelligence on sustainability, resilience, and ESG.

Benefits

• Health Insurance
• Retirement Plan
• Disability benefits
• Paid Time Off program
• Competitive total rewards package including base salary determined by role, experience, skill set, and location.