Account Manager, Immunology - Augusta

About the role

The Account Manager, Immunology is responsible for achieving/exceeding Galderma portfolio sales and executing strategic objectives across high-valued customers within assigned customer segments (including but not limited to Dermatologists, Pharmacy, Integrated Health Networks, and professional organizations).

Responsibilities

• Acquire and maintain expertise in brand/segment strategy and tactics, providing expert product knowledge.
• Promote and generate demand for Rx products in a competitive market; including launching new products.
• Execute Galderma's integrated commercial selling strategies utilizing a deep understanding of contracting and access platforms, and proven ability to apply market and industry insight.
• Lead the development of cross-functional account plans that deliver penetration, retention, and growth of Galderma's portfolio for key accounts; analyze account/provider objectives to ensure alignment between market/patient access and field reimbursement functions to drive demand and deliver on business unit goals.
• Collaborate and coordinate with internal/external key stakeholders; proactively utilize business analytics and customer insights to anticipate customer needs and support solution development.
• Oversee relationships with Key Opinion Leaders (KOL) within the area.
• Execute customer engagement initiatives to strengthen strategic partnerships with customers.
• Serve as the liaison, primary point of contact, for assigned contacts in Galderma's commercial speaker bureau.
• Plan, organize, and execute field-based activities in accordance with all applicable company and regulatory standards.

Qualifications

• Bachelor's degree in Business or a related field, required.
• Five (5) or more years of outside sales experience with variable commission potential, required.
• Two (2) years of Pharmaceutical Sales experience in Dermatological or Medical Sales required.
• Previous account management experience.
• Previous business to business sales experience.
• Previous experience as a Sales "generalist"; not limited to specific product or portfolio.
• Strong track record of consistent documented performance success.
• Strong business acumen including excellent communication: verbal, written, interpersonal skills, and persuasive skills.
• Demonstrated ability to learn and apply technical, industry and product-related information in a professional, consultative manner.
• High level of integrity, personal motivation, and sense of urgency.
• Ability to sell assertively and differentiate our products and offerings to increase utilization with target accounts and high value providers.
• Ability to collaborate with internal customers and functions such as market and patient access and field reimbursement. Ability to demonstrate a strong ownership of book of business.
• Driven, results oriented; performance driven vs. metric driven.
• Strong problem solving and decision-making skills.
• Disciplined self-starter, comfortable with autonomy.
• Able to demonstrate strategic thinking with a long-term vision.
• Skilled at both relationship management and closing ability with customers; ability to flex techniques and style to various audiences.
• Learning agility and adaptability; ability to work in gray space and without structure.
• Resilient, persistent, and willing to take risks.
• Creative, innovative, resourceful, and solution oriented.
• Proficiency using complex sales data/call reporting software/applications.
• Superior selling, technical and relationship building skills.
• Proficient with MS Office in a Windows environment and familiar with sales reporting software.