Account Manager II, SMB, Google Cloud (English)

About the role

The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

Responsibilities

• Manage a portfolio of existing Google Cloud customers to maintain and grow their existing business.
• Work with business partners to generate business opportunities within their customer base.
• Identify opportunities to advocate for other parts of the Google product and services portfolio.
• Share customer feedback with Product and Marketing to improve the overall customer experience.

Qualifications

• Bachelor's degree or equivalent practical experience.
• 2 years of experience in one or more of the following: sales, building client relationships, or account management.
• Ability to communicate in English fluently to support clients in region.