Account Manager II

Maintains existing business

Maintains existing business by developing an understanding of the customer’s business and supply chain through research and customer interaction, analyzing customer needs and developing and implementing solutions.

Essential Functions

• Collaborates with internal teams, such as sales counterparts and operations as well as other internal partners to provide a seamless and outstanding customer experience
• Mid-level negotiation skills needed to offer fair, competitive market-based pricing within parameters set by FedEx. Will occasionally need to negotiate strategic pricing for select customers.
• Leverages new and existing technology tools such as internal systems, mobile devices, and PowerPoint.
• Performs other duties as assigned

Minimum Education and Experience

• Bachelor's degree/equivalent (Equivalency reflected under minimum experience)
• Four (4) years of business-to-business sales experience OR two (2) years of the Company's business-to-business sales experience required.

Knowledge, Skills And Abilities

• Excellent Communication Skills
• Product Knowledge
• Solution Building
• Time Management
• Organization
• Self-Motivation
• Adaptability
• Problem Solving
• Business Acumen
• History of Relationship Building & Maintaining
• Data Analysis & Predictive Analytics for Retention
• Experience Leveraging Technology
• Drive to Monitor Account Health & Mitigate Risks
• Ensuring Customer Satisfaction
• Data Visualization for Success Metrics

Preferred Qualifications

• Quantifiable & Measurable Sales Achievements
• Territory management
• Experience with CBRs
• Building & maintaining C level relationships
• Building account plans

Job Conditions

• Moderate overnight travel required.

Pay and Benefits

• Pay Range: $4,331.25 - $10,600.00
• Additional Details: This is a customer-facing role that requires regular in-person meetings. Candidates must live within a 50-mile radius of Novi, MI or surrounding cities within the territory.

California Fair Chance

• Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act.

Equal Opportunity Employer

• Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.