Account Manager I

Liaison

Work closely with client and management as the primary point of contact to ensure appropriate communication is delivered in an accurate, timely and consistent manner.

Troubleshooting

Ensure all issues are properly escalated to the appropriate department. Provide feedback to and consult with the team and/or Client when needed regarding changes that need to be made.

Project Management

Act as a project manager on behalf of the client/team by leading the project from conception to completion.

Qualifications

• Bachelor's Degree or equivalent experience required
• 1-3 years of experience in a client-facing/customer service role
• Process-oriented/strong follow-up/ highly organized approach to managing/prioritizing tasks and day-to-day activity
• Team player with the ability to collaborate and communicate with IT and/or business
• Intermediate to advanced knowledge of MS Excel (Formulas, Pivot Tables, Templates)

What We Offer

• Full-Time Benefits (Medical, Dental, Vision, Life)
• 401(k) with company match
• Training and Career Development
• Generous Paid Time-Off