Account Manager - Hybrid Twin Cities, MN

Job Overview

The Manager Account is responsible for providing high-quality, streamlined service with a focus on corporate initiatives for assigned chain or independent account(s). They operate as a team conductor to manage, direct, and coordinate all sales plans and programs. The Manager Account is responsible for strategic selling, bringing core product expertise, and leveraging specialists when needed. They are responsible for creating partnering relationships of trust, integrity, customer satisfaction, and loyalty and ensuring customer compliance. They collaborate with their teams to achieve the objective of building out the store.

Responsibilities

• Execute sales plans and goals designed to increase sales, profit margin, and minimize expenses.
• Develop joint business plans.
• Identify and manage new sales opportunities and servicing of existing accounts.
• Forecast profit, volume growth, and other related goals as determined.
• Assist with the preparation of a sales budget for assigned accounts.
• Make key decisions on addressing and identifying customer needs and concerns for assigned accounts.
• Bridge between Sales and Ops to manage through challenges and resolve for customers.
• Analyze sales reporting and create strategies to drive sales.
• Operate as the account conductor and own the specialty sales deployment process.
• Develop and maintain a JBP that drives sales and profit margin.
• Responsible for sales and profit margin results for assigned account(s).
• Focus plans to drive sales and profit margin across products and services.
• Deliver corporate goals to deliver synergy and cross-selling capabilities to customers.
• Create and maintain partnerships with vendors, brokers, and other trade partners.
• Meet or exceed client expectations and established deadlines.
• Drive proactively the company's initiatives to ensure the success of the customer.
• Focus efforts on mutual sales and profit growth.
• Own one or more key account customers.
• Conduct regular reviews of sales activities and effectiveness.
• May develop promotions and incentives to increase sales and improve performance.
• Coordinate with a cross-functional team of resources to ensure account goals are achieved.
• Work collaboratively with Merchandising, Product Specialists, and Professional Services to identify strategic selling opportunities for account(s).
• Perform other duties as assigned.

Qualifications

• Bachelor's degree strongly preferred.
• Minimum 3 years of sales experience preferred.
• Understanding and knowledge of products.
• Development and execution of business plans, sales plans, and/or commission programs.
• Familiarity with sales opportunities.
• Understanding of sales forecasting, programs, promotions, and related techniques.
• Understanding of margin and company profitability.
• Proven track record of meeting and exceeding customer expectations.
• Ability to work in a result-driven environment.
• Proficiency in Microsoft Office Suite and company systems.
• Demonstrated ability to drive new business and close sales.

Skills

• Excellent communication, negotiation, and presentation skills.
• Aptitude for financial reporting.
• Ability to lead without reporting authority.
• Ability to interact at all levels of the business.
• Able to manage and coordinate projects.
• Able to excel at customer service skills, problem-solving, attention to detail, and organizational skills.
• Good judgment is required for this position as there may be times when direct supervision may not be immediately available.

Schedule & Travel

• Remote role: work primarily from home; may be required to come to the office or other company locations for business reasons or if directed.
• Travel is required up to 50% to company offices, distribution centers, or retail locations for meetings or other business reasons.

Benefits

• Weekly Pay
• Competitive 401k
• Competitive PTO plan
• Health benefits – first of the month following 30 days of employment
• Mileage reimbursement
• Mentorship program/developmental opportunities