Account Manager - HQ

At BRANDITO, we believe in delivering more than just SWAG—we’re re-defining the buying experience for our customers. As a leader in the promotional product industry, we aim to make the buying process fun, easy, and tailored to each client’s unique vision.

About the role

We’re looking for enthusiastic Account Managers to join our HQ Office who can take charge of a dedicated portfolio of clients and ensure they receive exceptional service, creative solutions, and lots of SWAG! You’ll be the go-to person for all things related to your accounts—from innovative product presentations to seamless order management.

Responsibilities

• Client Champion: Cultivate meaningful relationships with clients, becoming their trusted partner and problem-solver.
• Sales Driver: Proactively identify opportunities to grow accounts, generate new business, and meet or exceed sales goals.
• Internal Connector: Collaborate with our Sales Coordinators, Finance, E-commerce, and Fulfillment teams to deliver a smooth, engaging experience for every client.
• SWAG Solutions Expert: Develop and present creative promotional product ideas that align with client needs and goals, staying ahead of trends by attending supplier events.
• Process Improver: Be proactive in resolving issues and finding ways to enhance our services, making sure clients stay happy and ensuring projects stay on track.
• Data Driver: Keep tabs on your performance through our CRM system, tracking everything from pipeline activity to client satisfaction.

Requirements

• Demonstrated success in a sales role.
• Experience in account management or a client-facing role (bonus points if you’ve worked in promo or branding).
• Familiarity with CRM tools, email, and Microsoft-based applications.
• Ability to thrive in a dynamic, results-driven environment.
• A willingness to undergo a background assessment.

Qualifications

• Stellar relationship-building skills with a knack for clear communication.
• Master multi-tasker who can manage several projects at once.
• Detail-oriented and organized—success is in the details!
• A go-getter attitude, self-motivated, and driven to exceed expectations.
• Ability to think critically and offer creative solutions.

Physical Requirements

• Able to sit at a desk comfortably while working on a computer for extended periods of time.

Position is located in our Richmond, VA office.

Pay

Base Salary Range: $50,000 to $55,000

Additional Compensation: Monthly uncapped commission opportunity. Commission plan details provided during the interview process.

Benefits

• Culture First: We value positivity, creativity, and collaboration, encouraging bold ideas and bringing client visions to life.
• Work Flexibility: Hybrid schedule—work from home while connecting with our HQ office and team in person.
• SWAG Central: Access to the latest promotional products and industry trends.
• Professional Growth: Opportunities for personal and professional development.