Account Manager, Hospitality - Brand Consulting

About the role

Creative Artists Agency (CAA) is the leading entertainment and sports agency, with global expertise in filmed and live entertainment, digital media, publishing, sponsorship sales and endorsements, licensing, media finance, consumer investing, fashion, trademark licensing, and philanthropy. Distinguished by its culture of collaboration and exceptional client service, CAA’s diverse workforce identifies, innovates, and amplifies opportunities for the people and organizations that shape culture and inspire the world. The trailblazer of the agency business, CAA was the first to build a sports business, create an investment bank, launch a venture fund, found technology start-up companies, establish a philanthropic arm, build a business in China, and form a brand marketing services division, among other innovations.

Our New York office is hiring an Account Manager to join our award-winning team. We are seeking an Events & Hospitality specialist with knowledge and experience developing and leading guest management programs within sports and entertainment. The CAA Brand Consulting Account Manager will play a key role on the Hospitality team, focused on leading the client’s B2B hospitality service offering and supporting the day-to-day management and execution of premium hospitality programs. The successful candidate will demonstrate a strong understanding of the processes, requirements, and expectations involved in delivering exceptional hospitality experiences. Reporting to the Account Director, this individual will interface directly with the client and work cross-functionally with internal teams, external vendors, clients, and property partners. They will be responsible for supporting programs from design and planning through execution, including supplier engagement and managing on-the-ground logistics. The role requires an enthusiastic, organized, and outgoing leader who is comfortable working in a fast-paced environment, willing to travel to events, lead hospitality operations on behalf of the client, and go the extra mile to deliver a seamless guest experience.

Responsibilities

• Partner closely with the Account Director to shape, innovate, and deliver global Formula 1 hospitality, ancillary events,