Account Manager - Home Health

About Us

For nearly 20 years, Health Link Home Health and Hospice has been a trusted provider of compassionate, high-quality care delivered directly to patients in the comfort of their homes. As we grow our presence across the Bay Area, we are looking for a motivated and personable Account Manager to join our Community Relations team.

The Role

As an Account Manager, you will be the face of Health Link in the field — building lasting relationships with referral sources, healthcare providers, and community partners. Your work directly connects patients to the care they need. You will partner closely with the Director of Community Relations to develop your territory, grow our referral network, and position Health Link as the first choice for in-home care across the South Bay.

What You'll Do

• Develop and execute a sales and outreach strategy to grow Health Link's referral base across your assigned territory
• Build and maintain relationships with hospitals, clinics, physician offices, skilled nursing facilities, senior communities, and other healthcare organizations
• Represent Health Link at community events, networking functions, and industry meetings
• Conduct outreach calls, schedule in-person meetings, deliver presentations, and follow up consistently to turn leads into lasting partnerships
• Cook up with the intake team to ensure a smooth referral process and serve as the communication bridge between partners and internal staff
• Track all outreach activities, contacts, and outcomes using CRM software
• Manage a personal outreach budget responsibly
• Participate in ride-alongs and training sessions with senior team members
• Stay informed on industry trends and competitor activity

What We're Looking For

• Experience in healthcare, sales, marketing, or customer service is a plus — but we are committed to training the right person
• Quick learner who adapts well in a fast-paced environment
• Strong interpersonal and communication skills; comfortable presenting to individuals or groups
• Highly organized with excellent follow-through and attention to detail
• Self-starter who thrives in a collaborative, goal-driven culture
• Bilingual fluency in Mandarin or Cantonese is highly desirable

Compensation & Benefits

• $40–$45/hour depending on experience
• Medical, Dental & Vision Insurance
• Life Insurance
• 401(k) with Company Matching