Account Manager, Healthcare Marketing

About the role

We have an immediate, full-time opening for a Account Manager with healthcare and/or pharmaceutical creative/ad agency experience.

About You

Based in New York City, and launched in early 2023, Coefficient Health is a full-service healthcare marketing agency designed to be more like the commercial leaders we partner with. In the pharmaceutical and biotech industries, we understand that driving change effectively requires expertise in more areas than ever and the ability to integrate that knowledge across teams.

Coefficient Health is built on a new model of multidimensional talent. We are a team of agile and entrepreneurial go-getters who do not subscribe to the traditional siloed agency structure. At Coefficient Health, you will have the opportunity to break out and flex your muscles in multiple areas to partner with our clients, seamlessly integrate into their teams, and truly see the contribution of your work in action. You will have the flexibility of an integrated, hybrid role that allows you to contribute across disciplines and work with other multidimensional experts to own, shape, and develop smart, strategically grounded creative solutions that increase brand impact and lead to meaningful results. If this sounds like a role for you, read on!

Are you a star performer ready to go from big to boutique? Are you multidimensional, looking for a hybrid role that allows you to flex your muscles in multiple areas: strategy + account + project management? Are you equally comfortable organizing and driving a project forward as you are engaging with clients and coming up with smart solutions that increase brand impact? Do you thrive in an entrepreneurial + integrated environment, and enjoy working within multiple disciplines to truly take ownership of your accounts + team?

Are you ready to break out and get to the next level?

Primary Responsibilities

• Client and Account Management - Develop great relationships and build trust with your clients
• Understand your client’s business, brands, and organizational structure
• Support and participate in strategic processes with Directors
• Ensure strategic pull through of all work through the production process
• Protect the integrity of the brand (strategy, identity, creative, messaging) as we deliver key initiatives
• Project Management - Define and plan project workstreams assumptions and deliverables
• Built and manage bottom-up budgets
• Develop detailed and interconnected project timelines
• Manage client billing and invoicing
• Own and be the steward of an efficient and organized process
• Lead the execution of integrated healthcare marketing campaigns with specific emphasis on digital
• Drive the tasks, timelines, and outputs on time and on budget
• Manage and maintain quality over the full processes
• Be the expert in internal and client promotional review and submission processes
• Professional Development - Learn next level roles and strategic principles for advancement
• Take initiative to over deliver and provide exceptional client experiences
• Direct and support your team by teaching, listening and staying one step ahead

Desired Skills and Experience

• Minimum of 5 years in a relevant field (pharmaceutical, pharma advertising, medical communications, public relations, consulting or life sciences)
• Experience with developing cross channel assets with specific emphasis on digital (web, email, rep triggered email, detail aids, etc), familiarity with Veeva a plus
• Client relationship management experience
• Excellent communication (written and verbal), interpersonal, and presentation skills
• Superior organization skills and exacting attention to detail
• High proficiency in PowerPoint, Excel, Word
• Familiarity with project management tools like AirTable, SmartSheet, routing tools
• Disciplined self-starter + team organizer
• Ability to work in a high performance, fast-paced team environment with an adaptive workflow
• Attention to detail and proofreading skills
• Bachelor's degree (communications, healthcare, science)
• Must be willing to come into the NYC office in the Financial District 3 days per week

What’s in it for you

The position offers competitive pay with benefits based on experience and qualifications:

• Salary Range: $95,000–$120,000

Benefits

Coherent Health LLC. provides Equal Employment Opportunities to all employees and applicants for employment without regard to race, color, religion, creed, national origin, ancestry, sex, age, physical or mental disability, pregnancy, veteran or military status, genetic information, sexual orientation, gender identity or expression, marital status, civil union/domestic partnership status, familial status, domestic violence victim status, or any other legally recognized protected basis under federal, state or local laws. The Company complies with applicable federal, state and local laws governing nondiscrimination in employment in every location in which the company operates. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.