Account Manager, Gov't

About Grainger

W.W. Grainger, Inc. is a leading broad line distributor with operations primarily in North America and Japan. Grainger serves more than 4.6 million customers worldwide with maintenance, repair and operating (MRO) products and value-added solutions delivered through innovative technology and deep customer expertise. The Company reported 2025 revenue of $17.9 billion.

About the Role

Maximize revenue for designated account package by growing sales within existing accounts, developing new accounts at a level consistent with or exceeding company expectations. This account manager will handle all of the state of Maryland Government Agencies.

Responsibilities

• Understand customer goals and remain alert and responsive to changing customer needs
• Demonstrate knowledge of market data and access to resources to quickly respond to new developments in the customer's business
• Responsible for support of managed inventory tasks to lead greater understanding of the customers, increase contacts within the customer group and increase sales results
• Understand Grainger's Value Proposition and explain to customers, providing solutions to grow profitable sales
• Establish customer and market priorities to execute a strategic course of action to accomplish sales goals
• Develop and implement account strategies to include regular business reviews for customers to maximize sales
• Demonstrate full compliance to company sales and pricing guidelines
• Use all resources and technical support available
• Document, analyze, and understand impact of customer focused activities to increase productivity and sales within assigned market

Qualifications

• High School Diploma/GED
• 3+ years direct outside sales experience
• Knowledge of sales forecasting opportunity management and customer planning
• Technological capabilities and understanding to communicate in today's business environment
• Ability to bring to close an action, project, resolution or sales with customers
• Ability to articulate business drivers, understand financial and total cost of ownership concepts with all levels of the organization
• Ability to use sales process to uncover customer objections/concerns, and determine appropriate solutions
• Process discipline, ability to align planning goals with a pipeline development process to grow market revenue

Compensation

Anticipated base pay range: $72,300.00 – $120,500.00. This role is eligible for an incentive target of up to $27,200.00, based on the achievement of individual and company performance objectives in accordance with the current terms of the incentive program which are subject to change.

Benefits

• Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing
• 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year
• 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required
• Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools
• Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents