Account Manager, Global Partners, Hotel Enterprise Partnerships

At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and advertisers through our consumer brands, B2B network, and travel advertising business. Here, you'll do meaningful work that helps millions of people discover, book, and experience travel with more ease, confidence, and joy.

About the Team

Expedia Group B2B connects partners across the travel industry to our leading technology, supply, and services—helping them deliver seamless travel experiences to their customers. From airlines and hotels to financial institutions and other travel platforms, we power smarter, faster, and more impactful travel solutions through the most connected marketplace in the world.

Responsibilities

• Support the Optimized Distribution program and drive chain relationships in Latin America through revenue optimization strategies.
• Establish and maintain trusted relationships with key decision makers within our global hotel chain partner organizations.
• Lead monthly B2C and B2B business analysis, identifying opportunities to drive further product adoption and optimization, and delivering monthly reporting.
• Identify high revenue opportunities and make qualified recommendations to partners and Expedia Group leaders on specific markets and segments.
• Improve rate and availability competitiveness scores to drive business success.
• Lead troubleshooting, operational and compliance queries, and improvement of B2C and B2B offerings.
• Work with our culturally diverse extended global lodging team to drive best practice sharing and internal and external education on key opportunities.
• Cross-collaborate with internal Expedia Group departments, including demand teams, analytics, competitive intelligence, and others to identify and pursue commercial opportunities.

Requirements

• A self-starter with a data-driven mindset and a track record of turning analysis into action, comfortable owning reporting end-to-end, spotting trends, and pitching ideas that move the needle on partner growth.
• Bachelor’s degree with strong analytical focus or equivalent.
• 5+ years of experience with account management, revenue management, business development, and/or consulting.
• A strong track record of success in building strategic partnerships.
• Knowledge of the hotel industry and B2B sales landscape.

Skills

• Excellent Analytical Skills: Demonstrate that you understand how to optimize strategies and revenue management to drive the right business. Show the ability and confidence to make informed decisions to prioritize business needs.
• Relationship Management: Build positive external relationships to achieve desired trust and ultimately results. Influence decision makers, think critically, and embrace being part of a team to achieve success.
• Impactful Written & Spoken Communications in English and Spanish: Provide clear and concise verbal and written communication to internal and external partners. Convey, receive, and interpret ideas to present appropriate information to a diverse range of audiences.
• Self-sufficient: Work autonomously on projects and are skilled at working with numbers and crafting a story. Detail-oriented and able to think both strategically about the big picture as well as operate in the details.
• Project Management & Leadership: Strong project management and organizational skills. Balance multiple tasks at a time and prioritize effectively. Proven ability to successfully lead cross-functional teams in a diverse team environment.
• Results-focused: Excellent analytical and critical thinking skills. Use analytical skills and a driven curiosity to identify trends and ensuing business needs. Develop and present insightful analysis and implement meaningful action plans based on the analysis.

Pay

The total cash range for this position in Miami is $127,500.00 to $178,500.00. Employees in this role have the potential to increase their pay up to $204,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience.

Benefits

• Medical, dental, and vision coverage.
• Paid time off.
• Employee Assistance Program.
• Wellness and travel reimbursement.
• Travel discounts.
• International Airlines Travel Agent Network (IATAN) membership.

Learn more about life at Expedia Group at https://careers.expediagroup.com/life.