Account Manager - Employee Benefits

Overview

At Gallagher, we help people and businesses thrive by providing exceptional service and building strong relationships. As an Account Manager in Employee Benefits, you’ll work with clients of all sizes, helping them navigate their insurance needs and find the best solutions.

How You'll Make An Impact

• Manage a book of business, serving as the primary point of contact for clients
• Maintain accurate and up-to-date client records in agency management system
• Respond to client inquiries regarding coverage, billing, claims and policy changes in a timely manner
• Work with clients to understand their needs and provide the right solutions
• Partner with internal teams to ensure smooth account management
• Support Producers and Account Executives to deliver excellent service
• Occasionally travel to meet clients and strengthen relationships

About You

• Bachelor's degree with 3+ years client service and/or claims management experience -OR- High School degree/GED with 8+ years client service and/or claims management experience
• Producer's License
• Ability to travel up to 25% of the time
• Proficiency in Microsoft Office

Preferred

• Previous insurance knowledge and experience managing client relationships
• Solid financial acumen

Behaviors

• Proficient in using technology as a tool to maximize productivity and quality
• Strong written and verbal communication skills
• Comfortably engages others in consultative discussion
• Effectively manages/balances multiple and sometimes competing priorities
• Works in a self-directed manner

Compensation And Benefits

• Competitive and comprehensive compensation package including base salary, 401(K) and Roth options, life and accident insurance, and tax-advantaged accounts (HSA, FSA)
• Medical/dental/vision plans, which start from day one!
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program
• Other benefits include: digital mental health services (Talkspace), paid parental leave, and more...

The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.

We value inclusion and diversity. Gallagher is committed to creating a workplace where everyone feels valued and respected. We embrace our employees' diverse identities, experiences, and talents, allowing us to better serve our clients and communities.