Account Manager - Employee Benefits

Responsibilities

• Services designated book of health & welfare business as relating to client service, marketing, vendor management, project management, claims and administration.
• Effectively manage service/project plan timeline for each client as developed by the account executive.
• Support account executive in the scheduling and preparation of client meetings.
• Request and manage receipt of all renewals from carriers.
• Draft “Line of Coverage and Revenue Summary” for account executives.
• Manage carrier/vendor responses to questions during bid solicitation.
• Ensure all necessary contracts/documents are executed in a timely fashion.
• Review SPD, certificates, policies and contracts for accuracy.
• Initiate and manage all administration activity related to implementing a new carrier (i.e. contract reviews, implementation meetings/calls, carrier introductions, etc.).
• Preparation of RFPs, annual compliance calendar for clients, routine claim summary/aggregate reports, initial claim projections (when appropriate) and employee communication material (enrollment guides, annual enrollment meeting presentations, CEO letters, etc.).
• Ensure internal compliance issues are addressed, including (but not limited to): compensation disclosure; service agreements; broker of record letters; business associate agreements.

Qualifications

• Bachelor's Degree in Business Administration or related field and/or years of experience equivalent.
• Must have previous health & welfare/employee benefits insurance carrier or brokerage/consulting experience and a minimum of 3 years' industries experience.
• Experience in marketing and servicing the employee benefit programs.
• Strong knowledge of Microsoft Office Suite (Word, Outlook, Excel, and PowerPoint).
• Strong verbal and interpersonal communication skills required.
• Understands industry trends and governmental regulations.
• Ability to complete continuing education requirements as needed.
• Ability to attend company, department, and team meetings as required, including industry training sessions.
• Ability to travel by automobile and aircraft.
• Ability to work outside of normal business hours as needed.