Account Manager- Downstream Chemicals-Clear Lake, TX
About the role
Rizon, a Refined Technologies company, is a specialty chemicals provider dedicated to innovation, performance, and operational excellence in refineries and critical industrial operations. Founded on Refined Technologies' foundation of technical service and safety, Rizon is expanding to meet customer needs with customized chemical solutions that deliver measurable results.
Responsibilities
Manage chemical programs to maximize the safety, reliability, and profitability of our customers’ assets.
- Implement Performance Management tools, set targets, and monitor the contingency plan for each application
- Routine service visits and lab/field testing as outlined in the customer contract to ensure KPI’s (key performance indicators) are being met, generate service reports, and maintain inventory records.
- Assist with technical issues and make improvements in products, processes, and procedures
- Oversee Account Representatives and Service Technicians
- Coordinate with Supply Chain on the order and delivery of chemicals to maintain adequate on-site inventory levels.
- Develop relationships and regularly interface with clients’ maintenance, operations, engineering, and turnaround teams.
- Utilize digital tools such as Rizon App, iView, or any other digital tool to effectively communicate and train refining companies on their purpose.
- Host quarterly business review meetings with key stakeholders to review safety performance, value-add projects, KPI’s, and financials.
- Generate data analysis on program performance
- Look for value-added growth opportunities.
- Maintain the quality of Rizon owned equipment
- Coordinate with Regional Business Director for:
- - Chemistry selection
- - Service requirements
- - Presentations
- Review and approve teams vacation requests, expense reports, stipends, etc.
- Challenge team with new responsibilities and continuing education
- Serve as a lead for training
- Evaluate safety performance of direct reports regularly.
- Ensure that effective JSAs are completed and reviewed.
- Provide onsite safety liaison for projects in his/her control.
- Complete Incident Reports and participate in cause findings and corrective action.
- Communicate weekly and incidental Safety Briefs with direct reports.
- Communicate all safety notifications upward and downward through his/her organization.
Qualifications
A minimum of five years process engineering or operations at a refinery or chemical plant
Highly proficient in the use of MS Office (Word, Excel, PowerPoint)
Must be familiar with operations of refineries or chemical plants
Become familiar with RTI technologies
Communicate clearly and effectively
Efficiently and effectively handle multiple activities at one time
Be comfortable meeting with client leadership
Perform field service/lab testing
Working Conditions / Physical Demands
Routine, intermittent exposure to noise more than 85 dBA-TWA.
Environments that may necessitate the use of respiratory protection
Medical clearance to use respiratory protection is required.
Quantitative fit testing for specific respiratory protection is required.
Work at heights up to 150 ft/ 45m accessed via stairs, climbing ladders, or critical lifts by cranes. This requires the ability to climb ladders and stairs without issue.
Lifting and carrying up to 40lbs., without assistance.
Pushing/pulling up to 100 lbs., without assistance.
Standing and walking for up to 12 to 16 hours daily with minimal rest breaks. May exceed 10,000 to 15,000 steps per day.
Bending and stooping repeatedly and performing tasks including twisting or turning valves and using wrenches and hand tools.
Travel Requirements
Ability to travel to assigned customer account
About Rizon, a Refined Technologies Company
Rizon is an industrial solutions provider delivering value to process facilities through expert-level refinery professionals skilled in operations, engineering, and process supervision. Rizon helps those who fuel the world produce energy more effectively by delivering chemical solutions that improve the safety, reliability, and profitability of their assets.