Account Manager - Commerical HVAC

Job Responsibilities

• Identifies potential opportunities with existing and new customers.
• Collects project data and compares to CMS’s capabilities.
• Develops relationships with multiple buying influences in the customer’s organization, including project managers, project engineers, construction, purchasing, and accounts payable.
• Builds partnering relationships with contractors and consultants responsible for the decision-making process to drive the sales of CMS offerings. Actively listens, probes and identifies concerns.
• Determines project needs, constraints, and responsibilities to meet customer’s HVAC system design and installation requirements.
• Develops, evaluates, and discusses possible solutions with customer.
• Responsible for project take-off, selection, and pricing of equipment and services.
• Develops project fulfillment schedule. Responsible for ordering, tracking, customer follow-up, and management of project.
• Responsible for the preparation and review of the proposal. Determines price and selling strategy.
• Reviews and compares contract terms and conditions with CMS contract standards.
• Presents the proposal and negotiates price, terms, and conditions with customer.
• Determines customer needs, develops and executes an account specific business plan.
• Affords assistance in the development of CMS sales and marketing plans and strategies. Aids in the implementation of these strategies and action plans. Provides total account business activity reports and annual forecasts.
• Collaborates with consulting engineers in writing project specifications.
• Authorizes replacement, credit, or refund as necessary to facilitate the refund/exchange process including negotiation of back charges and customer disputes.
• Positively and credibly influences system design and construction with contractors and consultants. Frequently creates competitive, high quality and timely estimates, bids, proposals, and cost/benefit analysis. Effectively writes, presents and communicates bids. Negotiates value, addresses resistance when demonstrated and closes the sale.
• Affords assistance in answering technical questions on HVAC systems, CMS products, system application alternatives, installation, operation, maintenance, and problem resolution.
• Flexibility to work outside normal work hours, as required.

Requirements

• Bachelor's degree in engineering from four-year college or university; or equivalent combination of education and experience.
• Familiarity with HVAC systems and temperature control equipment preferred.

Qualifications

• Exceptional written and verbal communications skills.
• Demonstrated ability and willingness to communicate in a clear, concise, and diplomatic manner.
• Outstanding attention to detail and excellent organizational skills.
• Honesty and the ability to develop and maintain deep customer relationships based on trust.
• Passion for helping customers be successful and continual striving to improve understanding of customers.

Benefits

• This position is eligible for full benefits, including medical, dental, vision, paid time off, and retirement options.

Pay

The salary range for this position is dependent upon a candidate’s qualifications, experience, internal equity, and the budgeted amount for the specific role and location.

Schedule

Location: Portland, OR. 100% commission position/eligible for draw.