Account Manager, Commercial Risk

About the role

Considering a job change? Take a look at Aon! Our Commercial Risk team in Ohio is looking for an Account Manager II. This hybrid opportunity can be based out of our Cleveland, Columbus, or Cincinnati office. Aon is in the business of better decisions. At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.

Responsibilities

• Partner with Account Executives on assigned book of business
• Manage day-to-day service processes and outputs
• Support a variety of strategic, client-facing initiatives
• Run point on each client’s renewal cycle, ensuring a positive and productive client experience

Skills

• Maintains effective and positive relationships with clients
• Serves independently in a client-facing capacity on matters of moderate importance and complexity
• Facilitates the timely and accurate flow of information between clients and account team members, keeping all parties informed
• Handles client open items lists and responds to client ad‑hoc requests
• Gathers and analyzes data and drafts assigned elements of stewardship reports and other convincing presentations tailored to the needs of the audience and the circumstances of the presentation
• Actively supports and monitors the renewal process, engaging with account team members as necessary
• Makes draft quote comparisons and collaborates with Account Coordinators to oversee the saving of binders, policies, and endorsements
• Where applicable, serves as the primary point of contact with Aon Client Services (ACS), coordinating activities of the client service team and ACS to ensure that key processes assigned are performed efficiently and quality of