Account Manager - Commercial Lines - Florida/Coastal

Major Responsibilities

• Responsible for client service.
• Respond timely to client service requests as well as identify problems and develop strategic solutions.
• Manage communications for new business quotes, renewals, policy changes, audits and billing.
• Understand complex exposures including specialty product lines.
• Prepare applications, proposals and related items for existing and new business.
• Organize and prioritize workflows for assigned book(s) of business.
• Provide expert professional support to our Agent Owners and help grow and retain business.
• Affiliate with client management system and support administrative tasks and marketing projects.
• Work with sales professionals to review client exposures, loss experience, current coverages and recommend appropriate products and services on an annual basis.
• Utilize the agency management systems in an accurate and timely manner to enter and maintain all pertinent information.

Knowledge, Skills and Abilities

• 3-5+ years prior professional experience in Commercial Insurance service working with a variety of account sizes with a record of providing an exceptional experience.
• Experience handling a generalist book of business (preferred).
• Excellent presentation skills, including verbal and written communication.
• Strong organizational, time management skills and strong analytical, judgment, and decision-making skills.
• Proficient in MS Office Suite.
• Licensed in Property & Casualty Insurance.
• Applied Epic experienced preferred.

Remote role but looking for an individual with Florida/Coastal experience. Excess and Surplus lines experience.