Account Manager, Commercial Lines

About Hub

HUB advises businesses and individuals on preparing for the unexpected. As one of the world's largest insurance brokers, HUB focuses on providing peace of mind through tailored insurance solutions and unrelenting advocacy.

The Opportunity

The Account Manager manages a book of insurance business, providing professional, courteous service to clients, carriers, underwriters, business partners, and HUB colleagues. They manage client relationships, renewals, and advocate for clients with underwriters.

Duties & Responsibilities

• Service day-to-day client needs including handling calls, emails, and communications related to coverage questions, policy changes, payments, cancellations, etc.
• Manage the renewal process, including updating information, marketing, negotiating terms and pricing, reviewing quotes, presenting renewal numbers to the Producer and client, and invoicing.
• Ensure client satisfaction and manage workload delegation to Associate Account Managers I and II.
• Negotiate coverage with underwriters and ensure proposal and policy accuracy.
• Set up and maintain electronic records using best practices and internal broker standards.
• Collaborate with team members to share and educate on coverage, exposures, and client knowledge.

Qualifications

• High School or equivalent
• P & C Insurance Producer License
• Two or more years of insurance brokerage or property casualty insurance experience in account management role

Skills & Abilities

• Exceptional customer service skills
• Strong reading comprehension and analysis skills
• Strong data entry skills
• Strong written and oral communication skills
• Strong organizational and follow-up skills
• Proficient in Word, Excel, Outlook, and internet utilization
• Applied EPIC Agency Management System experience preferred but not required

Working Conditions & Physical Demands

The employee is regularly required to sit, use hands, fingers, and talk or hear. The employee must occasionally lift and/or move up to ten pounds. Specific vision abilities required include close vision on a computer monitor.

Why Choose HUB?

HUB offers a competitive, exciting, and friendly work environment with continuous opportunities for growth and development. We provide comprehensive benefits including health/dental/vision/life/disability insurance, FSA, HSA, 401(k), paid-time-off, and eligible bonuses, equity, and commissions for some positions.

Department

Account Management & Service

Required Experience

2-5 years of relevant experience

Required Travel

No travel required

Required Education

High school or equivalent

Expected Salary Range

$24-$27/hr, depending on geographical location and other factors

Benefits

• Health/dental/vision/life/disability insurance
• FSA
• HSA
• 401(k)
• Paid-time-off
• Eligible bonuses, equity, and commissions for some positions

Application Instructions

To apply, visit our website and submit your application online. For accommodation requests, contact the US Recruiting Team at (844) 300-9193 or USRecruiting@hubinternational.com.