Account Manager - Boston, Worcester

Responsibilities

• Drive sales growth across the territory through regular customer visits, new-business development, and strategic territory planning
• Promote, demonstrate, and train customers on products, fittings, and software to ensure clinical confidence and product adoption
• Build and maintain strong, consultative relationships with customers while providing tailored product and business solutions
• Collaborate closely with Regional Directors, Key Account Managers, Inside Sales, Trainers, and Marketing to align on growth priorities
• Onboard new accounts effectively, including needs analysis, training, and establishing long-term success plans
• Ensure accurate documentation of customer interactions in CRM systems and full compliance with internal processes and regulatory requirements
• Consistently achieve sales targets, activity goals, and funnel progression metrics while representing the brand at regional and national events

Requirements

• Bachelor’s degree required; Master’s or AuD preferred
• Knowledge of hearing-instrument technology and clinical practices, with experience assisting patients independently
• Strong consultative selling, communication, and presentation skills with the ability to influence and build lasting relationships
• Proficiency with CRM systems and Microsoft Office; comfortable with digital tools and data-driven planning
• Highly accountable, action-oriented, competitive, and resilient with a strong drive for results
• Demonstrated curiosity, adaptability, and willingness to learn complex products and solutions
• Experience in hearing healthcare, medical devices, or fitting Phonak technology (preferred but not required)

Qualifications

A minimum of 200Mb/sec download and 10Mb/sec upload speed internet connectivity is required to support any remote/hybrid employee functionality at Sonova.

Benefits

• Medical, dental and vision coverage*
• Health Savings, Health Reimbursement, Flexible Spending/Dependent Care Accounts
• TeleHealth options
• 401k plan with company match*
• Company paid life/ad&d insurance
• Additional supplemental life/ad&d coverage available
• Company paid Short/Long-Term Disability coverage (STD/LTD)
• STD LTD Buy-ups available
• Accident/Hospital Indemnity coverage
• Legal/ID Theft Assistance
• PTO (or sick and vacation time), floating Diversity Day, & paid holidays*
• Paid parental bonding leave
• Employee Assistance Program (24/7 mental health support hotline, 5 company paid counseling sessions and more)
• Robust Internal Career Growth opportunities
• Tuition reimbursement
• Hearing aid discount for employees and family
• Internal social recognition platform

Pay

This role's base pay range is between: $90,000 - $110,000, with commission target of $50,000 with ability to overachieve. Compensation packages are based on skills, experience, and geographic location.

Schedule

Field Based Role - Boston, Worcester