Account Manager

Job Responsibilities

• Provide customer account services to high exposure or major account(s).
• Work in conjunction with other internal departments to achieve territorial balance of capacity and freight while achieving high service levels.
• Build internal and external relationships that deliver compelling short and long-term customer value propositions and efficient means of moving our customer's freight.
• Lead and solicit business from a specific or assigned number of customers by using daily available capacity.
• Serve as an extension of Sales to expand business revenue.
• Manage territorial balance of capacity and freight while achieving high service levels.
• Maintains knowledge of customer contractual requirements.
• Create monthly reports regarding service levels for customers as well as participate on any service oriented conference calls to supply definition.

Qualifications

• 2+ years' experience in Customer Service or Sales required.
• Previous experience in transportation preferred.
• Must be able to set priorities and adjust to a fast-pace environment.

What We Offer

• 401k
• Medical
• Dental
• Vision
• Disability
• Supplemental and Life Insurance
• Pet Insurance
• Employee Stock Purchase plan
• Paid training
• Wellness programs
• Flexible Spending Account
• Tuition Assistance Programs (subject to change)
• Military Leave
• Discounts with our vendors
• Volunteer opportunities to support our local communities
• Training, Development & Growth Opportunities
• Diversity, Equity and Inclusion