Account Manager

About the role

In this Account Manager position, you will lead overall site operations and manage a service team consisting of Account Supervisors and Recruiters. You will oversee annual revenues between $1 million and $5 million, maintain strong client relationships, and ensure strategic goals are met. This is a 16-week assignment with the possibility of extension, located in Urbana, IL.

Responsibilities

• Manage and guide the service team’s daily operations
• Actively build and maintain strong client relationships
• Coach, train, and develop service team members
• Oversee recruiting efforts, including interviewing, hiring, orientation, and training
• Provide guidance or manage associate performance
• Oversee scheduling, attendance, and shift meetings
• Approve and process payroll
• Perform trend analysis and financial forecasting
• Develop and implement a safety program
• Audit and regularly report on KPIs to ensure compliance with federal and organizational regulations

Requirements

• High School diploma or GED required; bachelor’s degree preferred
• 3+ years’ experience managing onsite teams
• Highly effective personnel and process management skills
• Proven skills in training, coaching, and performance evaluation
• Proficiency in MS Office software: Excel, Outlook, PowerPoint, and Word
• Strong oral and written communication skills
• Ability to solve complex problems, including financial challenges
• Strong interpersonal and customer service skills
• Exceptional attention to detail

Pay

Salary range: $60,573.66 - $75,717.08 annually, depending on experience and geographic location.

Benefits

• 6 paid holidays and 1 paid floating holiday
• Up to 20 days of Paid Time Off per year
• Medical, dental, and vision insurance
• Company-matching 401(k)
• Employee Stock Purchase Program
• Additional programs and perks