Account Manager

About the role

Oversees end to end security operations for assigned client accounts, ensuring high-quality service delivery, proactive issue resolution, and continuous improvement. As an Account Manager, you will drive account growth through service enhancements and new business development while maintaining operational efficiency.

Responsibilities

• Develops post orders
• Works with onboarding and develops high caliber staff
• Manages workforce planning, scheduling, and team supervision
• Delivers training to ensure compliance and performance excellence

Requirements

• Serves key point of client contact to ensure high quality customer service
• Successfully handles and prioritizes multiple competing assignments and effectively manages deadlines
• Organized, self-disciplined, technologically savvy, compliant, and communicates timely and effectively at all levels

Qualifications

• At least 18 years of age
• Associate Degree
• 3 years of responsible experience in the security industry and/or business management

Skills

• Customer service
• Team management
• Training delivery
• Time management
• Technology proficiency

Benefits

• $85K Annually Salary
• Medical Insurance
• Life Insurance
• Dental Insurance
• Vision Insurance
• 10 Vacation Days
• Accrued 4 Floating Holidays
• 6 Sick Days
• 401K

Pay

• $85K Annually

Schedule

• Varies based on client needs