Account Manager

About the role

This hybrid role is based in Portsmouth, NH (2 days in the office, 3 days remote). Visa sponsorship is not available; applicants must be legally authorized to work in the U.S. on a permanent basis without employer sponsorship.

The Account Manager serves as the primary liaison between clients and internal teams, building strong relationships, guiding integrated marketing initiatives, and ensuring projects align with clients’ business objectives and are delivered on time, on budget, and to the highest standard. You will thrive in a fast-paced agency environment, confidently leading multiple workstreams while collaborating closely with an Account Director who oversees the broader client relationship.

Responsibilities

• Act as the day-to-day point of contact for assigned clients
• Translate client business goals into performance-driven marketing projects and campaigns
• Collaborate with internal teams to monitor performance, identify growth opportunities, and demonstrate impact to clients
• Partner with the Account Director to implement strategic marketing efforts that improve client performance and strengthen relationships
• Work with project managers, creative, development, and digital marketing teams to develop and manage project timelines, scopes of work, and deliverables
• Bridge communication between clients and internal teams, clarifying feedback, priorities, and expectations
• Develop project estimates and scopes of work; manage budgets and identify opportunities for scope expansion and account growth
• Oversee financial health, including accurate billing, profitability, and revenue forecasting for assigned accounts
• Foster a collaborative, solutions-oriented team environment

Requirements

• 3+ years in a marketing agency environment, with experience as an Account Manager, Producer, or Project Manager
• Experience managing large accounts and navigating complex client engagements
• Strong understanding of advertising (traditional and digital), media plans, creative production, and emerging technologies
• Ability to work across multiple disciplines—creative, media, UX, development, digital marketing, and strategy
• Excellent time management and adaptability in a dynamic environment with shifting priorities and deadlines
• Outstanding communication and interpersonal skills; ability to work with diverse personalities and maintain a calm, productive atmosphere
• Familiarity with CMS platforms, rich media, and digital builds
• Sharp attention to detail and a high standard for quality control
• Knowledge of social, web, mobile, and marketing best practices

Nice to have

• Experience leveraging AI tools to streamline workflows
• Familiarity with tools like Workamajig, Asana, Slack, Trello, Notion, Figma, or Adobe Creative Suite
• Knowledge of QA best practices and content management systems (CMS)

Education

A bachelor’s degree from a four-year college or university, preferably in advertising, marketing, or communications.

Why Saltwater?

We focus on meaningful client work, genuine collaboration, and staying at the cutting edge of an evolving field. We invest in learning, celebrate wins, and learn from setbacks to improve continuously.

Perks

• Opportunities to grow with a growing company
• Career development and recognition programs
• Employee referral bonus
• Hybrid work schedule (2 days in office, 3 days remote)
• Fun, collaborative, and casual work environment
• Comprehensive insurance coverage (medical, dental, vision, life, and disability)
• 401(k) retirement plan with 4% employer match
• Work/life benefits, including mental health and wellbeing support
• Flexible Time Off Policy with paid holidays (agency soft closing Christmas Eve–New Year’s Day) and options for sick leave, medical leave, and parental leave