Account Manager
OPENLANE · Carmel, IN · 1 mo ago
On-siteBusiness DevelopmentFull-time
AFC (Automotive Finance Corporation) fuels the entrepreneurial dream in our community. For over 35 years, we've supported independent car dealers by providing finance solutions that free up cash flow, allowing them to focus on growing their business. Visit our website to learn more.
About the role
We are seeking an Account Manager who excels at building meaningful relationships with both current and prospective customers. This role involves providing floorplanning for independent auto dealers, enhancing customer relationships, attracting new business, and driving revenue growth while managing risk.
Responsibilities
- Elevate customer relationships and attract new business
- Manage and service customer accounts, balancing risk
- Grow the portfolio and assist in promotional efforts
- Use critical thinking to assess business and risk situations
- Develop an understanding of customer needs using CRM tools and work queues
- Manage existing accounts and drive new growth opportunities
Requirements
- Minimum of 3-5 years of experience in customer-facing, sales, or sales support roles
- Valid driver's license with reliable transportation
- Ability to frequently travel within your market (50-75%)
- Effective multitasking and adaptability
- Strong sales expertise and ability to resolve dealer issues
- Understanding of portfolio management, risk, and new business development
- Ability to work independently and as part of a team
- Proficiency in relevant technologies
- High level of accountability towards local goals and business targets
Nice to have
- Previous auto industry or financial services experience
- Experience with Google Workspace, Salesforce, Tableau
- Bilingual skills
Benefits
- Competitive pay
- Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)
- Immediately vested 401K (US) or RRSP (Canada) with company match
- Paid vacation, personal, and sick time
- Paid maternity and paternity leave (US)
- Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)
- Roadmap to advancement and internal promotions
- Employee Assistance Program
- Tuition reimbursement for eligible programs
- Opportunities to share knowledge across a publicly traded, global organization