Account Manager

About the role

Our Account Managers serve as the go-to contact for our customers, embodying our purpose to make construction better by being their partner for productivity, safety, and sustainability. You will manage your own portfolio of customer accounts and be given ownership to build a work schedule that best suits you and your customers. You’ll make sales by maintaining customer relationships, demonstrating our latest tools on the spot, and providing high-level customer consultation.

This job is field-based, meaning it requires daily in-person customer interaction with your home serving as your office location.

Responsibilities

• Build relationships by meeting with customers at a moment’s notice or being actively present to capture business opportunities. Create value in accounts through long-term, profitable relationships.
• Manage time and territory (TTM) by creating a daily schedule—including presence on jobsites and client offices—to optimize client potential and sales productivity by zone.
• Act as a Hilti Champion by carrying technical knowledge to present high-level customer consultations in your defined territory and represent the Hilti brand in the marketplace.
• Track progress using Salesforce to record all interactions leading to a sale, as reporting is a key part of this role.

Requirements

• High School Diploma or GED required; Bachelor’s Degree preferred or equivalent work experience.
• At least three years of outside sales experience, preferably in an environment with set targets.
• Hands-on attitude to demonstrate tools, use platforms like Salesforce, and collaborate with various departments.
• Maintain a valid driver’s license (a company car will be provided).
• Excellent time and territory management skills.
• Ability to walk on construction projects, climb scaffolding, and lift up to 65 pounds at any given time.
• Work a flexible and varied schedule.

Benefits

• Retention rate of over 90% for the last five years, with no layoffs even during the COVID-19 pandemic.
• 80-90% of roles filled internally, emphasizing career development.
• Inclusive culture with a diverse team that values collaboration and mutual support.

About Hilti

Hilti is a global leader in construction innovation, with more than 34,000 team members across 120 countries. Guided by our purpose, Making Construction Better, we’re driven to keep learning, growing, and finding new ways to make a lasting impact. Here, you’ll be empowered to use your strengths, work with a global and inclusive team, and take on meaningful challenges.

At Hilti, inclusion is a key focus in how we work, lead, and grow together. We are committed to embracing diversity of thought and creating an environment that is inclusive of everyone, everywhere. We continuously strive to ensure every voice is valued and every team member feels empowered to contribute.