Account Manager

About the role

Our Account Managers serve as the go-to contact for our customers, embodying our purpose to make construction better by being their partner for productivity, safety, and sustainability. You will manage your own portfolio of customer accounts and be given ownership to build a work schedule that best suits you and your customers. This position is a ‘bench’ opening, meaning the individual hired will not be assigned a specific territory until after the Hilti training period. The final territory is highly likely to be in the Jacksonville area but could potentially be located in a secondary location. Candidates must be willing to relocate, in which case relocation assistance will be offered.

Responsibilities

• Build relationships by meeting with customers at a moment’s notice or being actively present to capture business opportunities, creating value through long-term, profitable relationships.
• Manage time and territory by creating a daily schedule (including presence on jobsites and client offices) to optimize client potential and sales productivity.
• Act as a Hilti Champion by presenting high-level customer consultations in your defined territory and representing the Hilti brand in the marketplace.
• Track progress using Salesforce to record all customer interactions, as reporting is a key part of this role.

Requirements

• High School Diploma or GED required; Bachelor’s Degree preferred or equivalent work experience.
• At least three years of outside sales experience, preferably in an environment with set targets.
• Hands-on attitude with the ability to demonstrate tools, use platforms like Salesforce, and collaborate across departments.
• Maintain a valid driver’s license; a company car will be provided.
• Excellent time and territory management skills.
• Ability to walk on construction projects, climb scaffolding, and lift up to 65 pounds.
• Willingness to work a flexible and varied schedule.

Benefits

• Retention rate over 90% for the last five years, with no layoffs even during the COVID-19 pandemic.
• 80-90% of roles filled internally, emphasizing career development.
• Inclusive culture with a strong focus on teamwork and mutual support.
• Field-based role with daily in-person customer interaction, using your home as your office location.

About Hilti

Hilti is a global leader in construction innovation, with more than 34,000 team members across 120 countries. Guided by our purpose, Making Construction Better, we empower our people to use their strengths, work with a global and inclusive team, and take on meaningful challenges. We are committed to embracing diversity of thought and creating an environment where every voice is valued.