Account Manager

About the role

We are seeking an Account Manager to join our sulfuric acid field sales team. In this role, you will serve as both a field sales representative and commercial account manager for NorFalco, a Glencore company. You will help strengthen existing customer relationships, improve commercial returns, and identify new business opportunities with prospective customers. You will work closely with a core group of Traders, providing market and customer insights that help inform and execute planning at both the regional and national levels. As the primary commercial contact for customers, you will lead and manage commercial discussions, negotiate key B2B agreements, and deliver outcomes that maximize customer value and profitability.

Responsibilities

• Own regional sales performance and results.
• Manage and grow existing customer relationships.
• Prospect, cold call, and win new business.
• Track market activity, customer needs, competition, and forecast changes.
• Act as the link between the Trading team and the market.
• Monitor regional supply and demand trends daily.
• Lead customer coordination across commercial, technical, logistical, and credit matters.
• Promote value-added services to customers.
• Support national sales planning and budgeting.

Requirements

• Bachelor’s Degree, preferably in Business, Marketing, Economics or Science.
• Minimum 3 years B2B sales experience in any sector.
• Experience with chemical or sulfuric acid sales is not required but can be an advantage.
• Ideal candidate will have a home office in Midwest US or US Gulf regions, though location is flexible considering the remote nature of the position.
• Proven sales experience, strong organizational skills, and the discipline to work from home.
• Extensive travel will be required, with a heavier travel schedule expected in the first 2-3 years for meetings with customer base, attendance at industry conferences, and other business needs (all within US and Canada).

Skills

• Excellent interpersonal skills and customer focus.
• Very strong commercial aptitude with proven problem-solving and analytical skills.
• Fast learner, able to work independently, and multi-task effectively.
• Adept at PowerPoint, Word, and Excel.
• Strong social and interpersonal skills, with confident communication and professionalism.