Account Manager Associate I - Commercial Lines

About the Company

HUB International Limited (“HUB”) is one of the largest global insurance and employee benefits brokers, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment, and wealth management products and services. With over 21,000 employees in 600+ offices throughout North America, HUB has grown substantially, in part due to industry-leading success in Mergers and Acquisitions.

About the Role

We are looking for an energetic, client-focused, and detail-oriented Account Manager Associate. This role will allow you to grow your insurance knowledge and advance your career in the insurance industry. The Account Manager Associate assists Account Executives and Account Managers with servicing tasks in accordance with company practices, policies, and procedures.

Responsibilities

• Prepares certificates of insurance and certificate holder updates as required
• Orders and processes scheduled loss runs and on-demand loss run requests
• Processes direct bill and agency bill endorsements and audits
• Provides quality customer service to clients, team members, and carriers
• Prepares policy binders for delivery to clients
• Maintains an accurate suspense system on all items requiring a response
• Inputs and maintains data in the account management system and ancillary systems
• Provides receptionist support when needed
• Performs other reasonable duties as assigned by your supervisor

Requirements

• Superior customer service and problem-solving skills with the ability to work in a team environment
• Demonstrated proficiency with computer systems, including Microsoft Office and automated agency management systems
• Must be a self-starter with excellent written and verbal English communication skills
• Ability or adaptability to work in a fast-paced, multi-tasking environment
• High School Diploma or equivalent required
• Willingness to obtain Property & Casualty License for required state(s)

Qualifications

• Less than 1 year of relevant experience
• Negligible travel required

Benefits

• Competitive salaries and benefits offerings
• Medical, dental, and vision insurance, plus voluntary insurance options
• Health Savings Account funding
• 401k matching program
• Company-paid Life and Short-Term Disability Plans
• Supplemental Life and Long-Term Disability Options
• Comprehensive Wellness Program
• Paid Parental Leave
• Generous PTO package (vacation, holiday, sick, and personal time off)
• Great work/life balance
• Employee engagement events
• Opportunity to learn from top talent in the industry
• Growth potential within a constantly expanding company
• Rewarding career that helps local businesses in the community
• Strong community support and involvement through HUB Gives