Account Manager- 1795

Millennium Health LLC is an accredited specialty laboratory with over a decade of experience in medication monitoring and drug testing services, helping clinicians monitor the use and misuse of prescription medications and illicit drugs. The testing provides healthcare professionals with objective information about patients' recent use of prescription medications and/or illicit drugs and supports monitoring the effectiveness of treatment plans.

About the role

This is a field-based position requiring daily travel within the assigned territory. Account Managers maintain, nurture, and grow existing client relationships while working with a talented and passionate team. The role partners with clinical, laboratory, and corporate-based customer support teams to ensure best-in-class service, quality, performance, and accountability.

Responsibilities

• Develop and nurture relationships with accounts in assigned regions to build long-term client relationships.
• Schedule and deliver field training sessions with clients and their staff.
• Identify account needs and provide top-tier support by coordinating with internal Millennium Health stakeholders.

Requirements

• BA or BS Degree from a four-year accredited university.
• 1+ years of account management, customer support, or field-based experience.
• Outstanding relationship-building skills and strong customer service aptitude with a high degree of responsiveness.
• Experience in a healthcare setting is valuable.
• Uncompromising ethics and integrity.
• CRM experience (preferably Salesforce) and comfort using a range of technology platforms while on the road.
• Clean driving record and ability to maintain a home office.
• Ability to ensure adherence to HIPAA, confidentiality, compliance policies, procedures, and standards.
• Ability to ensure adherence to administrative, physical, and technical cybersecurity controls.

Benefits

• Medical, Dental, and Vision insurance.
• Disability Insurance.
• 401k with Company Match.
• Paid Time Off and Holidays.
• Tuition Assistance.
• Behavioral and Health Care Resources.
• Mileage reimbursement and monthly car stipend.

Pay

Competitive base salary with uncapped monthly commissions, vehicle stipend, and mileage reimbursement.