Account Growth Specialist

About the role

Identifies existing divisional customer targets with growth opportunities, develops a process to maintain visibility and builds relationships with decision makers to foster future business opportunities and retention. Develops profitable growth with identified customers, including matching existing business growth opportunities with current service capacity, while maximizing the GFS value proposition.

Responsibilities

• Develops strategic selling approach with targeted existing customers to establish a primary supplier relationship.
• Understands key players, applications, requirements and trends within the foodservice industry.
• Creates sustainable value propositions for existing customers that align GFS capabilities with customer value drivers.
• Fully utilizes contact management pipeline software solutions to update team members on status and activities.
• Creates and presents highly professional presentations for potential prime supplier customers.
• Utilizes and applies customer profitability model and pricing strategies to negotiate customer contracts to ensure the customers achieve a balanced segment portfolio.
• Creates steady growth that is aligned with the organization and GFS distribution network planning.
• Communicates and collaborates with internal and external teams.
• Collaborates with key decision-makers and executives of accounts to maintain and strengthen customer relationships to proper sales representatives for ongoing maintenance.
• Responsible for collaboration with account manager/DSR.
• Coordinates the demonstration or presentation of products and discusses applications, using samples or marketing material, emphasizing salable features based on price or value to benefit customer’s business operations.
• Reports monthly to the leadership team regarding current and potential customer activities and developments.
• Maintains knowledge of segment through industry magazines and local culinary organizations.
• Demonstrates and delivers understanding of Foodservice Industry and operations.
• Understands areas of customer focus, such as Sales Building, Staffing, Profitability, and Compliance.
• Performs other duties as assigned.

Requirements

• Excellent written, verbal, organizational and communication skills as well as problem-solving capabilities.
• Ability to prepare and deliver presentations and speak at minor functions as a departmental representative.
• Ability to multi-task, prioritize and work independently or within a team environment.
• Strong negotiation, customer service focus, strategic thinking, inquisitiveness, innovation and creativity to build relationships, network, link resources and apply business practices.
• Ability to understand and utilize market research and P&L statements.
• Ability to develop solutions to a variety of complex problems, referencing established precedents and policies.
• Must be able to travel to different locations.