Account Executive/Sr. Account Executive, Group Tickets & Hospitality

About the role

Your role as Account Executive/Sr. Account Executive, Group Tickets & Hospitality: You will be primarily responsible for conducting sales on group tickets, hospitality spaces and suites. This position requires use of keen interpersonal communication skills while performing sales activities in order to meet team/departmental revenue goals.

Responsibilities

• Actively sell group tickets, nightly suites and group hospitality spaces achieving set revenue goals via:
  • Seeking and implementing sales and service best practices
  • Prospecting
  • Negotiating
  • Networking at outside events
  • Lead generation
  • Developing, planning and executing new theme night events
  • Renewing group accounts; establishing and maintaining strong relationships with key group contacts
  • Cooking and executing a minimum of 50 sales calls per day on any and all potential customers through cold calling, prospecting and referrals from current customers
  • Making bi-weekly meetings with Group Sales Director, producing accurate updates on sales pipeline/prospecting activity, sales performance, outside appointment and event recaps, and account management
  • Conducting sales-related activities in the field and the office
  • Visiting prospects and customers during home games and assisting in fulfilling events and servicing groups when scheduled
  • Utilizing CRM for contact management, sales pipeline tracking and ensuring all record keeping is timely and accurate
• Meet bi-weekly with Group Sales Director, producing accurate updates on sales pipeline/prospecting activity, sales performance, outside appointment and event recaps, and account management
• Conduct sales-related activities in the field and the office
• Visit prospects and customers during home games and assist in fulfilling events and servicing groups when scheduled
• Utilize CRM for contact management, sales pipeline tracking and ensures all record keeping is timely and accurate

Requirements

• Must be at least 18 years of age by the start of employment
• 4-year Bachelor’s Degree, or education equivalent
• Minimum two (2) years’ previous experience in sales, fundraising, and/or event planning
• Sports sales experience a plus
• Prior experience working with a CRM and utilization of CRM in accordance with company protocol and standards
• Strength in time management, administrative ability, organization, and customer service skills
• Fluently bilingual in English/Spanish a plus
• Able to communicate effectively with the public in a professional manner
• Able to travel around the ballpark visiting clients during home games and able to escort and show potential customers various seating options around the ballpark
• Able to work flexible hours including evenings, weekends, holidays and extended hours as needed
• Able to travel as needed

Qualifications

• Minimum physical requirements: able to travel to and gain access to various areas of the ballpark for prolonged periods of time during games and events; able to lift and transport up to 25 pounds

Skills

• Proficient computer skills including experience with MS Office products such as Word, Excel, Outlook, etc., and general knowledge of basic office equipment including copier, laser printer, telephone, and computer
• Strong communication skills, both written and verbal, and effectively work well with others in a collaborative, respectful manner
• Exceptional time management and organizational skills with capacity to handle high volumes of detailed work, multi-task and manage projects on strict deadlines
• Maintain professional demeanor with a high degree of discretion, integrity, and accountability
• Maintain consistent, punctual, and reliable attendance

Benefits

• Medical, Dental, Vision
• 401(k) with employer match + automatic company Safe Harbor contribution
• Basic Life Insurance (with option to purchase Supplemental Life Insurance)
• Pet Insurance
• generous paid time off (PTO) and holiday program
• paid employee parking
• on-site barista service
• employer provided game tickets to home games
• on-site experiences
• ballpark discounts on food and retail
• work from home Fridays (during the off-season and when team is on the road)
• smart casual dress code
• and so much more!

Pay and additional compensation

The base pay rate for this full-time position is $22.06. This position is also eligible for a commission plan, if goals are achieved. As a candidate for this position, your pay and related elements of compensation will be contingent upon your work experience, education, job-related skills and any other factors the San Diego Padres considers relevant to the hiring decision for this position.