Account Executive (Solar)

Job Responsibilities

• Manage and maintain solar dealer accounts, ensuring that information is accurate and up-to-date
• Serve as the primary point of contact for dealers, fostering strong relationships and open communication
• Build and maintain strong relationships with sales dealers, serving as the primary point of contact and fostering open lines of communication
• Develop a deep understanding of their needs, challenges, and goals to provide effective support and collaboration
• Resolve issues between sales dealers and the company, addressing concerns and complaints
• Collaborate with internal teams for solutions and deliver outstanding customer service to uphold strong relationships and ensure satisfaction
• Aid in the development of sales training materials and product literature for our solar dealers
• Assist in identifying and taking timely action on projects that are out of Service Level Agreement (SLA) to get them back on track
• Provide intelligent and confident communication to dealers and reps when inquired on process' and/or status' of projects
• Identify projects out of SLA and take timely action to get them back on track
• Leverage sales and CRM tools to maintain efficient workflows
• Ensure accurate data entry, financial tracking, and record-keeping

Required Qualifications

• Must be at least 18 years of age
• High school diploma or equivalent required
• Bachelor’s degree in business, sales, or related field is preferred
• Minimum of 2 years of Solar experience
• Minimum of 2 years solar project management experience
• Minimum of 2 years customer service experience
• Understanding of solar sales, and builder product sales process
• Strong attention to detail and accuracy in data entry and financial record-keeping
• Proficiency in Microsoft Office, particularly Excel and Word
• Excellent communication skills, with the ability to communicate effectively with team members and external stakeholders
• Ability to multitask and manage competing priorities
• Strong leadership skills, with the ability to motivate and manage a team of commissioning technicians
• Must be able to successfully pass pre-employment screening requirements

Physical Requirements

• Prolonged periods of sitting, typing, and computer work
• Ability to participate in virtual or in-person dealer meetings as needed
• Must have reliable transportation if travel is required