Account Executive, SMB

Job Summary

Responsible for the sale of integrated communication solutions to small-to-medium business customers. Develops relationships with individual businesses and the community, positioning Comcast as a key component of the sales strategy.

Core Responsibilities

• Creates and delivers face-to-face sales presentations showcasing knowledge of latest Comcast products and services.
• Promotes the sale of bundled products to ensure optimal solutions for customers.
• Sells with goals of exceeding departmental, financial, and unit targets.
• Stays informed about competitive landscape and emerging technologies to position Comcast Business Services effectively in the market.
• Generates new leads through various prospecting activities such as cold calling, canvassing, customer referrals, and partner relationships.
• Focuses on goal achievement and is results-driven.
• Develops and maintains sales territories, including cultivating local business partnerships and organizational affiliations.
• Retains customer base by delivering on the Comcast Credo, ensuring a superior customer experience, and maintaining strong customer service orientation and follow-up skills.
• Prepares sales and activity reports as required.
• Participates in out-of-the-office meetings with customers regularly, demonstrating excellent verbal and written skills, and presenting, persuading, and negotiating effectively.
• Sells with goals of exceeding departmental, financial, and unit targets.
• Consistently exercises independent judgment and discretion in matters of significance.
• Works regularly nights and weekends, and participates in variable schedules and overtime as necessary.

Operating Principles

Employees are expected to understand and apply our operating principles, making them the guidelines for how they perform their jobs. They must make the customer experience the top priority, use game-changing technology and services, and promote the company's digital offerings seamlessly.

Net Promoter System

Employees are encouraged to join huddles, make call backs, and help elevate opportunities to improve for customers.

Teamwork

Employees are expected to be active participants in the Net Promoter System, bringing customer feedback into the company to drive improvements.

Results and Growth

Employees are expected to drive results and growth, contributing to the company's success.

Inclusion

Employees are encouraged to be active members of the team, supporting colleagues and customers, and advocating for fair treatment and opportunities for all.

Benefits

Comcast offers a range of benefits to support employees' physical, financial, and emotional well-being. These include health insurance, retirement plans, paid time off, and access to wellness programs. For more details, please visit the compensation and benefits summary on our careers site.

Qualifications

• Bachelor's Degree
• Relevant Work Experience: 0-2 years

Pay

Base Pay: $52,416.00
Total Target Compensation (Base Pay plus Targeted Commission): $82,416.00

The application window is 30 days from the date the job is posted, unless the number of applicants requires it to close sooner or later.