Account Executive Sales | Sky View Observatory

About the role

Sky View Observatory ("SVO"), operated by Legends Global, offers breathtaking 360-degree panoramic views of Seattle's skyline and surrounding mountains. The Sales Account Executive role focuses on building, maintaining, and growing relationships with key segments within the travel trade industry, including FITs, concierges, and tour operators.

Responsibilities

• Achieve monthly & yearly ticket and revenue targets set forth by management
• Provide superior service to current clients, partners, and prospects, including managing the booking process from lead generation to reservation, invoicing, payment and ticket fulfillment
• Generate new sales leads through self-prospecting, current client networks, and other company provided resources
• Oversee Sky View’s FIT/OTA, concierge and tour operator programs and identify areas to grow each segment
• Manage and expand Skyview’s network of resellers and ensure strong presence within travel trade
• Oversee Skyview’s relationship with the local hotel sector to drive additional volume and revenue through this channel
• Oversee Skyview’s relationship with local, domestic, and international tour operators to maximize volume
• Foster a consistent dialogue and maintain alignment with Legends Global Attractions corporate support to leverage the attractions portfolio where relevant and support the development of best practice
• Retain and grow business through consistent communication by phone, face-to-face/virtual meetings, and e-mail
• Assist with Marketing campaigns as needed, related to our partnerships

Qualifications

• Possession of problem-solving capabilities to address and resolve issues
• Strong communication and interpersonal skills — diplomatic, tactful, customer-focused with professional phone manner and ability to interact with a variety of clients
• Experience with Salesforce is a plus
• Bilingual a plus

Skills and Abilities

• Proven track record of meeting or exceeding sales goals
• Excellent communication, negotiation, and relationship building skills
• Strong organizational skills and ability to manage multiple accounts simultaneously
• Proficiency in CRM systems (Salesforce preferred) and Microsoft Office
• Willingness to work evenings, weekends, or holidays as needed

Compensation

Competitive hourly pay of $29.00 plus commission potential, commensurate with experience and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

Working Conditions

Location: On Site at Sky View Observatory (Seattle, WA)

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. NOTE: The essential responsibilities of this position are described below the above headings. They may be subject to change at any time due to reasonable accommodation or other reasons.