Account Executive (Remote: Virginia) Williamsburg, Newport News, and Norfolk

About the role

As the leading innovator in Vehicle-to-Government (V2Gov) technology, Vitu is transforming the way vehicles, businesses, government, and drivers interact. Vitu provides innovative, cutting-edge services to the motor vehicle industry, managing titling and registration transactions in all 50 states on one platform. This Account Executive position supports clients in the Williamsburg, Newport News, and Norfolk region of Virginia. The ideal candidate will reside in or near these locations to effectively support clients across the assigned territory.

Responsibilities

• Train dealership personnel on the use of Vitu.
• Meet with dealership management to review process and procedures pertaining to their DMV paperwork.
• Monitor dealer error rates, active user list, and RIA/Dealer licenses to ensure compliance with DMV regulations.
• Maintain strong business relationships with key dealership personnel.
• Provide Vitu/VITU support via phone, chat, and email as needed.
• Deliver exceptional customer service by being responsive and proactive to customer needs.
• Act as a client advocate by suggesting improvements and addressing client issues and concerns.
• Ensure dealership compliance with DMV EVR & RIA procedures and regulations through audits.
• Answer or research complex DMV issues for clients.
• Navigate a dealer's DMS to ensure proper calculation of DMV fees.
• Conduct DMV fee training both in-person and via webinar.

Requirements

• Experience with Reports of Sale and other related DMV documents for both new and used vehicles.
• Account management experience in a business-to-business environment is preferred.
• Experience with DMV accounting and bundle reconciliation.
• Knowledge of EVR program (E-filing).
• Knowledge of DMV regulations pertaining to registration processing.
• Experience with Chrome and Firefox configuration and settings.
• Proficient in Microsoft Word, Excel, and Google Drive.
• Able to effectively communicate with high-level executives.
• Able to work independently with limited supervision.
• Travel required up to 150 miles.

Pay

The salary range for this position is $60,000 - $75,000. The final pay will be determined by factors including location, education, experience, training, and skills.

Benefits

• Healthcare coverage (Medical, Dental, & Vision) for you and your family.
• Tax Advantage accounts such as Health Savings Account (HSA) & Flexible Spending Accounts (FSA).
• Generous PTO.
• Pet Insurance.
• Retirement planning.
• ID Theft Insurance.
• Life and Disability Insurance.
• Commuter Benefits.
• Accident & Hospital, Critical Illness Insurance.
• Tuition Reimbursement.