Account Executive (Remote: Northeast/Northwest Pennsylvania)

About the role

Vitu is transforming the way vehicles, businesses, government, and drivers interact with one another through innovative Vehicle-to-Government (V2Gov) technology. Our platform manages titling and registration transactions in all 50 states, reimagining how drivers, businesses, and governments interact with vehicles. As an Account Executive, you will maintain and build professional relationships with Vitu clients in the Northeast and Northwest regions of Pennsylvania, covering counties including Lawrence, Erie, Jefferson, Bradford, Tioga, and Wayne.

Responsibilities

• Train dealership personnel on the use of Vitu.
• Meet with dealership management to review processes and procedures pertaining to their DMV paperwork.
• Monitor dealer error rates, active user list, and RIA/Dealer licenses to ensure compliance with DMV regulations.
• Maintain strong business relationships with key dealership personnel.
• Provide Vitu/VITU support via phone, chat, and email as needed.
• Deliver exceptional customer service by being responsive and proactive to customer needs.
• Act as a client advocate by suggesting program improvements and addressing client issues and concerns.
• Ensure dealership compliance with DMV EVR & RIA procedures and regulations through compliance audits.
• Answer or research complex DMV issues for clients.
• Navigate a dealer’s DMS to ensure proper calculation of DMV fees.
• Conduct DMV fee training both in-person and via webinar.

Requirements

• Experience with Reports of Sale and other related DMV documents for both new and used vehicles.
• Account management experience in a business-to-business environment is preferred.
• Experience with DMV accounting and bundle reconciliation.
• Knowledge of EVR program (E-filing).
• Knowledge of DMV regulations pertaining to registration processing.
• Experience with Chrome and Firefox configuration and settings.
• Able to use various PC programs including Microsoft Word, Excel, and Google Drive.
• Able to effectively communicate with high-level executives.
• Able to work independently with limited supervision.
• Travel is required up to 150 miles.

Pay

The salary range for this position is $58,000 - $63,000. The final pay will be determined by factors including location, education, experience, training, and skills. This role includes a company-provided vehicle as part of the total rewards package.

Benefits

• Healthcare coverage for you and your family (Medical, Dental & Vision).
• Tax Advantage accounts such as Health Savings Account (HSA) & Flexible Spending Accounts (FSA).
• Generous PTO.
• Pet Insurance.
• Retirement Planning.
• ID Theft Insurance.
• Life and Disability Insurance.
• Commuter Benefits.
• Accident & Hospital, Critical Illness Insurance.
• Tuition Reimbursement.