Account Executive (Raleigh, NC)

Main Responsibilities

• Serve as internal contact for account needs; fulfill daily client and internal team requests and ensure all projects assigned are executed to plan
• Coordinate with other team members to monitor ongoing progress, makes adjustments when required, proactively identifies project issues/problems, assists in issue/problem resolution, and provides updates
• Keep account team updated on the status of account activities; produces communication materials (contact and status reports, etc.) for both internal and external teams
• Gather database-related work specifications from client and/or team members; provides concise and appropriate written specifications on inputs, outputs, internal processes, and quality assurance measures to the appropriate functional groups
• Build and maintain a thorough understanding of the client’s business and competitive environment; routinely contributes to competitive tracking projects
• Oversee the accuracy and quality of agency product; assists with quality assurance and provides final sanity check for project deliverables
• Track and reconcile costs posted to the billing system and handles revenue forecasting at the project level
• Schedule and lead project status meetings, including preparation of meeting agendas and documenting status
• Aid in building a positive culture
• Develop and maintains proficiency with Targetbase tools and processes

Knowledge & Ability

• Excellent attention to detail
• Demonstrated ability to multitask and set priorities
• Aptitude for relationship development and desire for client facing responsibility
• Strong interpersonal skills
• Able to write and communicate effectively
• Proactive approach to problem-solving ability
• Enthusiasm about direct-to-consumer marketing
• Interest in the creative and production process
• General understanding of customer experience principles
• Exposure/interest in relational database/CRM technology highly preferred
• Understanding of the creative and production process required
• Proficient in MS Office: Outlook, Excel, Word, PowerPoint

Experience & Education

• Minimum of 1 year of professional experience
• Strong preference for candidates with prior experience in marketing/advertising agency, professional services firm or in-house digital marketing team (internships count!!)
• Bachelor’s Degree in Marketing, Communications, or Business Administration

Position Requirements

• Overtime as necessary
• Travel as necessary

Targetbase Works

Targetbase works a hybrid schedule. 3 days in office and 2 days working from home. Candidates must local to the Raleigh-Durham area and willing to be onsite in the Raleigh office 3 days a week.