Account Executive (Raleigh, NC)

Agency Targetbase Job Function Account Management and Growth Job Subfunction Account Management Job Description As a data-driven, strategic marketing agency, we believe our clients become stronger when they leverage the wealth of information consumers provide every day. At Targetbase, we integrate technology, analytics, creative, digital and strategy to create a better consumer experience, which improves consumer engagement and drives a more profitable outcome for clients. JOB SCOPE & PURPOSE The Account Executive is responsible for managing and coordinating agency resources to ensure that account needs are met. He/she acts as the daily internal contact and ensures that all projects for which he/she is responsible are completed on time, on specification, within scope, and on budget, while providing completed planning and documentation. The Account Executive ensures that support, information, and knowledge needed from the competencies are provided. Main Responsibilities Serve as internal contact for account needs; fulfill daily client and internal team requests and ensure all projects assigned are executed to planCoordinate with other team members to monitor ongoing progress, makes adjustments when required, proactively identifies project issues/problems, assists in issue/problem resolution, and provides updatesKeep account team updated on the status of account activities; produces communication materials (contact and status reports, etc.) for both internal and external teamsGather database-related work specifications from client and/or team members; provides concise and appropriate written specifications on inputs, outputs, internal processes, and quality assurance measures to the appropriate functional groups Build and maintain a thorough understanding of the client’s business and competitive environment; routinely contributes to competitive tracking projectsDevelop a positive and partnering relationship with all team membersOversee the accuracy and quality of agency product; assists with quality assurance and provides final sanity check for project deliverablesTrack and reconciles costs posted to the billing system and handles revenue forecasting at the project levelSchedule and lead project status meetings, including preparation of meeting agendas and documenting statusAssist with building a positive cultureDevelop and maintains proficiency with Targetbase tools and processes Experience & Education Minimum of 1 year of professional experienceStrong preference for candidates with prior experience in marketing/advertising agency, professional services firm or in-house digital marketing team (internships count!!)Bachelor’s Degree in Marketing, Communications, or Business Administration KNOWLEDGE & ABILITY Excellent attention to detailStrong organizational skills; demonstrated ability to multitask and set prioritiesAptitude for relationship development and desire for client facing responsibilityStrong interpersonal skillsAble to write and communicate effectivelyProactive approach to problem-solving abilityEnthusiasm about direct-to-consumer marketingInterest in the creative and production processGeneral understanding of customer experience principlesExposure/interest in relational database/CRM technology highly preferred Understanding of the creative and production process requiredProficient in MS Office: Outlook, Excel, Word, PowerPointExperience supporting presentation layout/design design Position Requirements Overtime as necessaryTravel as necessary Targetbase works a hybrid schedule. 3 days in office and 2 days working from home. Candidates must local to the Raleigh-Durham area and willing to be onsite in the Raleigh office 3 days a week. Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicom’s corporate group already require five days of in-office attendance. Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice. Link to Recruitment Privacy Notice: https://www.omc.com/privacy-notice For US Job Seekers It is the policy of Omnicom and any of its affiliates to provide equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, ethnic origin, gender, gender identity, age, marital status, veteran status, sexual orientation, disability, or any other basis prohibited by applicable federal, state, or local law. EOE/AA/M/D/V/F.