Account Executive, Public Safety

Job Responsibilities

• Generate sales opportunities and exceed monthly sales, renewal, and churn targets by contacting leads and managing customer inquiries
• Build and maintain customer relationships to identify up-sell and renewal opportunities while resolving account issues effectively
• Perform accurate and efficient data entry, system navigation, and independent analysis to support account management
• Engage in continuous training to maintain up-to-date product and service knowledge and meet quality standards
• Maintain productivity and sales goals through consistent performance monitoring and improvement
• Demonstrate professional conduct by adhering to ethical standards and supporting an inclusive team environment
• Also responsible for other duties/projects as assigned by business management as needed

Education and Work Experience

• High School Diploma/GED (Required)
• 2-4 years Experience selling within the Public Safety vertical (Preferred)
• 2-4 years Experience in the Public Safety industry (Preferred)
• 2-4 years Demonstrated track record of sales success in business sales (B2B) (Preferred)
• 2-4 years Experience in Wireless Industry/Telesales/Technical Sales (Preferred)

Knowledge, Skills and Abilities

• Collaboration (Required)
• Communication (Required)
• Contract Renewals (Required)
• Customer Relationship Management (CRM) (Required)
• Detail-Oriented (Required)
• Microsoft Office (Required)
• Presentations (Required)
• Problem Solving (Required)
• Sales Analysis (Required)
• Telecommunications (Required)

Qualifications

• At least 18 years of age
• Legally authorized to work in the United States

Benefits

• Total Rewards Package including competitive base salary and compensation package
• Multiple wealth-building opportunities through annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches
• Unlimited paid time off and up to 12 paid holidays annually
• Family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance
• Mobile service & home internet discounts, pet insurance, and access to commuter and transit programs

Pay

• Total Target Cash Pay Range: $109,700 - $197,800, inclusive of target incentives
• Base Pay Range: $65,820 - $118,680

Travel

• Travel Required (Yes)

DOT Regulated

• DOT Regulated Position (No)

Safety Sensitive Position

• Safety Sensitive Position (No)

About the Role

This role supports and grows accounts in the public safety sector by driving sales and managing customer relationships for first responders. It involves generating sales opportunities, renewing contracts, analyzing accounts, and maintaining accurate data entry and system navigation. The role requires continuous training to maintain product knowledge and meet productivity and sales goals based on defined metrics. Success is measured by achieving sales targets, customer retention, and adherence to ethical and professional standards. The work impacts the organization by delivering public safety solutions and ensuring high standards of service for customers in critical sectors.