Account Executive, Public Safety

About the role

Location: Remote (Washington State). Candidates within 50 miles of Seattle (preferred).

Travel Required: Yes.

This role supports and grows accounts in the public safety sector by driving sales and managing customer relationships for first responders. It involves generating sales opportunities, renewing contracts, analyzing accounts, and maintaining accurate data entry and system navigation. The role requires continuous training to maintain product knowledge and meet productivity and sales goals based on defined metrics. Success is measured by achieving sales targets, customer retention, and adherence to ethical and professional standards. The work impacts the organization by delivering public safety solutions and ensuring high standards of service for customers in critical sectors.

Responsibilities

• Generate sales opportunities and exceed monthly sales, renewal, and churn targets by contacting leads and managing customer inquiries
• Build and maintain customer relationships to identify up-sell and renewal opportunities while resolving account issues effectively
• Perform accurate and efficient data entry, system navigation, and independent analysis to support account management
• Engage in continuous training to maintain up-to-date product and service knowledge and meet quality standards
• Meet or exceed productivity and sales goals through consistent performance monitoring and improvement
• Demonstrate professional conduct by adhering to ethical standards and supporting an inclusive team environment
• Also responsible for other duties/projects as assigned by business management as needed

Qualifications

Education and Work Experience:

• High School Diploma/GED (Required)
• 2-4 years Experience selling within the Public Safety vertical (Preferred)
• 2-4 years Experience in the Public Safety industry (Preferred)
• 2-4 years Demonstrated track record of sales success in business sales (B2B) (Preferred)
• 2-4 years Experience in Wireless Industry/Telesales/Technical Sales (Preferred)

Skills

• Collaboration (Required)
• Communication (Required)
• Contract Renewals (Required)
• Customer Relationship Management (CRM) (Required)
• Detail-Oriented (Required)
• Microsoft Office (Required)
• Presentations (Required)
• Problem Solving (Required)
• Sales Analysis (Required)
• Telecommunications (Required)
• At least 18 years of age
• Legally authorized to work in the United States

Pay

Total Target Cash Pay Range: $109,700 - $197,800, inclusive of target incentives

Base Pay Range: $65,820 - $118,680

The pay range above is the general base pay range for a successful candidate in this role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.

At T-Mobile