Account Executive, Public Safety

Genetec is a leading provider of video management, access control products, and license plate recognition, with a key focus on Public Safety and Public Administration verticals. Our Unified Genetec Solution offers a comprehensive range of products that help agencies meet their operational goals and workflows. The Account Executive (AE) on this team will understand those goals, customer-specific workflows, and align the Genetec solution accordingly, covering the territories of Missouri, Tennessee, Arkansas, Alabama, and Mississippi.

Responsibilities

Your primary responsibility as Public Safety / Public Admin AE is to grow market share and adoption of Genetec products. Key areas of focus and estimated time allocations include:

• Existing Customers (30%)
  • Portfolio Expansion - Understand each customer's current environment and long-term goals to proactively expand Genetec product usage
  • Product Adoption - Close consumption gaps by helping customers fully use the platform and become strong advocates for Genetec within their organization
  • Customer as a Reference - Foster strong relationships that lead to customer advocacy within the public safety community
• New Logo Customers (35%)
  • Prospecting - Proactively identify and pursue new business opportunities
  • Aligning with the Buying Cycle - Understand where buyers are in the cycle, influence early, promote our grants program, and position Genetec in RFPs when needed
• Partner Collaboration (15%)
  • Account Planning and Target Accounts - Work closely with end user customers, channel partners, and your PAE to align on goals, strategies to drive demand for the platform
  • Internal Collaboration - Align with Sales Engineers, SMEs, PAEs, and the Genetec partner team to minimize conflict and meet customer needs
• Marketing (10%)
  • Tradeshows - Attend and contribute to events focused on Public Safety and Public Admin verticals
  • End User Groups - Lead and support regional/national user groups to deepen customer engagement and insight
• Administrative (10%)
  • CRM - Maintain disciplined, strategic, and timely CRM activity
  • Training and Product Knowledge - Continuously expand product and industry expertise through Genetec resources
  • Internal Systems and Processes - Leverage internal tools, follow internal processes, and use HR systems required for the AE role

Requirements

• Thorough understanding of operations, compliance requirements, and workflows within Public Safety and Public Administration agencies
• Established relationships within the vertical
• Proven ability to sell to committees and navigate complex, hierarchical procurement environments
• Strong understanding of how Genetec products align with end user operations and workflows
• Familiarity with vertical-specific tradeshows, associations, and publications
• Deep knowledge of procurement processes and requirements used by public sector end users
• Ability to anticipate product and market needs based on vertical-specific trends
• Comprehensive understanding of the Genetec platform as it relates to Public Safety and Public Admin
• Exceptional time management and territory planning skills, particularly in roles requiring significant travel

Performance Metrics

AEs will be evaluated based on their annual targets and performance in the following areas:

• Expansion sales with existing customers
• New sales with new logo accounts
• Strategic technology partnership development and engagement
• Leads generated and converted
• Number and quality of end-user references
• Participation and effectiveness in user groups
• CRM management and discipline
• Product and industry knowledge
• Forecasting and forecasting accuracy

Benefits

• Attractive compensation package with 401K match
• Training Tuition Reimbursement Program
• Work-life balance with a flexible working schedule