Account Executive - PACS Medical Imaging/Technology

About the role

As an Account Executive at Sectra, your goal is not just to meet customer expectations—but to exceed them. You will serve as a trusted advisor to healthcare organizations, helping customers maximize the value of their investment while identifying opportunities to support their evolving needs.

Success in this role requires a combination of relationship-building skills, strategic thinking, business acumen, and a passion for delivering exceptional customer experiences. No two days are the same, and you will work closely with customers and cross-functional teams to drive long-term success.

Responsibilities

• Developing trusted relationships with a portfolio of major healthcare clients to ensure high customer satisfaction and long-term partnership
• Acquiring a thorough understanding of customer objectives, workflows, and business challenges
• Prospecting, qualifying, and closing new opportunities within assigned accounts and territories
• Planning and managing strategic executive-level meetings with customer stakeholders
• Driving sales of Sectra products and services to meet and exceed revenue objectives
• Expanding relationships within existing customer organizations by identifying opportunities to deliver additional value
• Serving as a subject matter expert on Sectra's solutions and acting as a liaison between customers and internal teams
• Leading and participating in clinical, workflow, and technical discussions with customers
• Ensuring products and services are delivered successfully and aligned with customer expectations
• Collaborating across Sales, Product Management, Customer Success, Support, and Professional Services teams
• Partnering closely with Customer Support and Operations teams to help resolve customer concerns and drive positive outcomes
• Maintaining accurate account information, forecasts, and opportunity tracking within CRM systems
• Preparing regular reports and business reviews for internal and external stakeholders

Requirements

• Bachelor's degree or equivalent combination of education and experience
• 5+ years of experience in account management, sales, customer success, or a related customer-facing role
• Experience working within healthcare technology, enterprise software, medical imaging, or a related industry preferred
• Proven ability to build and maintain strong customer relationships across multiple stakeholder levels
• Excellent communication, presentation, negotiation, and interpersonal skills
• Ability to lead strategic discussions and navigate complex customer environments
• Strong organizational skills with the ability to manage multiple priorities and deadlines
• Experience using CRM platforms and sales forecasting tools
• Ability to understand and communicate technical and clinical concepts to a variety of audiences
• Self-motivated, collaborative, and driven to achieve results

Qualifications

• Bachelor's degree or equivalent combination of education and experience
• 5+ years of experience in account management, sales, customer success, or a related customer-facing role
• Experience working within healthcare technology, enterprise software, medical imaging, or a related industry preferred
• Proven ability to build and maintain strong customer relationships across multiple stakeholder levels
• Excellent communication, presentation, negotiation, and interpersonal skills
• Ability to lead strategic discussions and navigate complex customer environments
• Strong organizational skills with the ability to manage multiple priorities and deadlines
• Experience using CRM platforms and sales forecasting tools
• Ability to understand and communicate technical and clinical concepts to a variety of audiences
• Self-motivated, collaborative, and driven to achieve results

Benefits

• Generous paid time off
• Competitive Medical, Dental, and Vision coverage
• Paid Parental Leave
• Employee Assistance Program (EAP)
• 401(k) with company match
• Professional development and career growth opportunities
• A collaborative workplace with talented colleagues who enjoy working together
• Opportunities to work with cutting-edge healthcare technology
• An international environment with exposure to colleagues, customers, and projects around the world

Pay

The salary range for this position is $115,000–$135,000 annually, based on experience and qualifications.

Schedule

Remote