Jobs · Customer Service · Florida

Account Executive, Miami North

Parfums Christian Dior · Fort Lauderdale, FL · 1 wk ago
On-siteCustomer Service$85k–$100k/yrFull-time

Job Responsibilities

  • Develop a plan to achieve and exceed Omni sales goals for a specified territory based on brand strategy.
  • Partner with the Regional Director to prioritize decisions based on market and calendar trends and implement long-term behaviors to maximize repeat purchases.
  • In Key Cities and Markets, collaborate with the Business Development Manager to accelerate CRM, brand image, premium assortment, and company ambitions.
  • Possess impeccable knowledge of all retailer CRM programs and be fluent in all Dior.com programming to maximize the client experience and engagement at point of sale.

People Development and Education

  • Identify stakeholders in the marketplace and gain allies for information needed to drive business.
  • Recruit, hire, and develop high-performing counter teams, freelancers, and market leads.
  • Uphold the productivity threshold of Beauty and Fragrance consultants and create individual action plans to achieve goals.
  • Work to maximize the productivity within specialty-multi retailers through employee engagement, best-in-class training, strong operational and event execution, and leading a team of freelancers and market leads.
  • Utilize the tools provided by Retail Development, as well as Education and Events to create a cohesive experience across all retailers and platforms.
  • Promote Dior values and encourage creativity, innovation, and risk-taking.

Financial Analysis and Budget Management

  • Analyze sales performance and identify opportunities for growth and gaps for improvement.
  • Be timely with information tracking for US roll-up worksheets.
  • Analyze and track CRM for retailers.
  • Identify and measure Market Share opportunities.
  • Manage the T&E budget following corporate guidelines.

Dior Brand Image

  • Follow and implement company guidelines to ensure all areas are up to standard.
  • This includes beauty stylist image, counter standards, event set-ups, merchandising, and social media.
  • Negotiate optimal space and location on the floor and prioritize all aspects of merchandising at Point of Sale.

Supervision

  • Received Regional Sales Director supervision.
  • Exercised Market Lead, selling specialists, retailer counter teams (by association).

Qualifications

  • 5+ years of sales experience in cosmetics, working in a Counter Manager, Boutique Manager, or Department Manager or Business Director position.
  • Prior experience as a people manager, leading a minimum of 10 team members.
  • Proven experience in hiring, training, and developing sales personnel.
  • Strong understanding and knowledge of leading beauty and fragrance brands and their competitive positioning.
  • Strong understanding of operating practices of key Multi-Brand, Department Store, and Specialty retailers.

Additional Information

  • Hours of work must be flexible to meet the job requirements, as it is required to travel to out-of-market meetings with overnight stays at a minimum of 2 times a year, noting that some markets will require overnight travel 20-60% of the time.
  • Must have a valid driver’s license.

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