Account Executive - Inside Sales

Key Responsibilities and Essential Job Functions

• Builds and maintains customer relationships by actively listening to understand the organizational business objectives and goals.
• Sets up and maintains regular communication with customers to keep them informed about relevant industry trends related to their IT management needs.
• Manages key account selling opportunities, including responding to Request for Proposals (RFPs), conducting competitive research, and understanding Flexential’s product offerings.
• Collaborates with the Customer Success team to assist in resolving customer issues that may hinder their experience.
• Meets or exceeds monthly bookings/signings quotas for the assigned book of business by adhering to a defined sales process.
• Tracks and manages customer activity and forecasts using Salesforce.com.
• Conducts analyses such as customer needs analysis, service gap analysis, and compliance assessments.
• Manages key activity metrics, including outbound calls, proactive emails, scheduled meetings, and inbound lead follow-ups for assigned accounts.
• Maintains reports on lead generation activity and other quantifiable sales and marketing objective measurements.
• Manages both internal and external relationships.
• Performs other duties as required and assigned.

Required Qualifications

• 1 - 2 years sales experience in technology sales.
• Excellent phone and written communication skills.
• Strong work ethic and enthusiasm to work with a team.
• Self-starter with decision-making skills, able to think in broad terms and consider the impact on the entire organization.
• Familiarity with Microsoft Office (Word, Excel, and PowerPoint); Salesforce.com, Discover.org, a plus.
• Experience with or willingness to learn more about colocation, cloud, and other product offerings.
• Able to demonstrate and maintain sales processes.
• Enjoys working in a collaborative, positive, fast-paced team environment.
• Able to partner, influence, and negotiate effectively.
• Possesses general business acumen.

Preferred Qualifications

• Bachelor’s degree (BA/BS) preferred.

Physical Requirements

• Ability to sit for extended periods of time.
• Moderate or advanced keyboard usage.

Base Pay Range

The hourly range offered for this position is estimated to be $28.00 - $31.00 per hour. However, the actual pay range depends on each candidate’s experience, location, and qualifications.

Variable Pay

This role is eligible for commission. The expected annual commission target is $25,200 based on achievement of targets and other performance indicators.

Safety Hazards

• Driving (must possess valid driver’s license and insurance)

Benefits

Medical, Telehealth, Dental and Vision
Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA)
Life and AD&D
Short Term and Long-Term disability
Flex Paid Time Off (PTO)
Leave of Absence
Employee Assistance Program
Wellness Program
Rewards and Recognition Program

Benefits Are Subject To Change At The Company's Discretion.

EEOC Statement

Flexential is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.