Account Executive I

About the role

Position Summary: The purpose of this position is to identify and pursue opportunities for Northeast Ohio and all subsidiary companies to secure contractual commitments from new customers and increase natural gas consumption with existing residential and commercial customers. Through this position, the Company will ensure residential and commercial customers are informed about and comply with all applicable service options, tariffs, and rules. The ultimate goal is to maximize the profitability of new hookups and consumption of natural gas per meter, as well as avoiding unprofitable hookups. Northeast Ohio Natural Gas Corp. is a regulated public utility providing efficient, reliable natural gas service to valued customers since 1986. Natural Gas is a compelling value for homeowners and businesses in the Company's service territory. Northeast Ohio Natural Gas (NEO) is a regulated public utility that provides safe, reliable, and affordable natural gas service to more than 34,000 customers in 26 Ohio counties, primarily in the northeast section of the state. We operate out of four Ohio offices located in Lancaster, Strasburg, Orwell and Mentor with the same common goals; to provide a safe, reliable, low-cost energy source, while working hard to meet all your customer service needs. Northeast Ohio Natural Gas is committed to contributing to the reduction of greenhouse gases by converting customer equipment using higher-carbon fuels to clean-burning natural gas, implementing innovative technologies, improving operational efficiencies, and helping to foster an environmentally responsible culture in the communities we serve. In your community and across Ohio, our dependable gas delivery and live customer service have set us apart. Our customers know we deliver the service we promise at a price lower than the competition. At Northeast Ohio Natural Gas, our values – Family, Accountability, and Honesty – are more than words. They are the foundation that guides how we serve our customers, support one another, and show up every day across Ohio.

Responsibilities

• Make routine sales calls with follow-ups to maintain and properly cover all prospective customers located within the Company’s service territory.
• Cultivate a trusting, long-term, and productive working relationship with residential and commercial customers; develop proposals and encourage these customers to specify and install natural gas equipment in new and existing facilities; and promote marketing programs and incentives that meet the needs of these customers and generate value to the company.
• Negotiate service contracts and agreements that maintain or grow revenue and or reduce the risk of revenue loss associated with customer’s contestable loads.
• Ensure accurate, effective, and efficient implementation of the Company’s Gas Extension Model for all Distribution Projects and MSA installations.
• Ensure all construction projects strictly adhere to the Company’s economic analysis criteria.
• Cultivate relationships and educate the architectural and engineering community in the features and benefits of using natural gas; conduct marketing and outreach programs to businesses to prepare them for the inception of natural gas.
• Stay abreast of the latest industry trends and technology as to market the best natural gas energy solutions in a growing competitive environment; and maintain an intimate knowledge of competitive energy costs (i.e. local electric rates, delivered cost of fuel oil, propane, etc.), competing marketing or promotional programs, and flexible pricing options offered by competitors.
• Proposes strategies to marketing staff to enhance the company’s competitive position in an existing or new market.
• Coordinate and participate in public fairs, displays, and demonstrations.
• Serve as an Individual Contributor without supervisory responsibilities; support and contribute towards team goals and objectives.