Account Executive, Expert Data Services
About Us
Office Hours is an on-demand expert network connecting leading organizations with trusted experts across various knowledge domains. Experts share their knowledge through advisory work, projects, and AI model training. Office Hours handles screening, compliance, scheduling, and payments, focusing on meaningful insights and real impact. Headquartered in San Francisco, with offices in Brooklyn and Bangalore, we serve fast-growing digital health companies, tech firms, investment firms, consulting firms, and AI labs. Backed by top marketplace investors and operators, we aim to make human knowledge easily accessible and scalable.
About The Role
The Account Executive owns new revenue for Office Hours' Expert Data business. They sell to research, data, and post-training teams at leading AI labs and other companies building frontier AI systems. This role requires 3+ years of enterprise sales experience, a proven track record of upselling and expanding contracts, and a deep understanding of AI model training and evaluation.
What you’ll do
- Hit and exceed quarterly TCV targets
- Consistently close new business that meets or exceeds the quarterly Total Contract Value (TCV) quota, generating predictable revenue growth
- Own your number end to end and forecast it accurately
- Win new customer logos
- Acquire new logos by identifying qualified opportunities, executing strong sales processes, and converting trials or pilots into long-term contracts
- Land the first deal in a way that sets up expansion down the line
- Drive upsell and expansion into existing accounts
- Identify each key customer's priorities by reading their published benchmarks, papers, and research, then reach out with the specific topical areas they're focused on, land meetings with the right teams, and sell new work that maps to their roadmap
- Turn a single engagement into a growing, multi-workstream relationship
- Build trusted relationships with senior buyers
- Represent Office Hours as a category leader in expert data for health and life sciences
What you bring
- 3+ years of enterprise sales experience with a consistent record of meeting and exceeding quota
- A proven ability to close large, multi-year contracts and grow contract value over time with upselling and expanding to new teams
- A comfort running complex, multi-stakeholder deals with long sales cycles and multiple decision makers
- An experience generating your own pipeline through outbound, referrals, and network, not just closing inbound
- Experience selling a technical solution and working with technical team-members to craft consultative solutions for customers that meet specific customer objectives
Bonus
- Experience selling into frontier AI labs, including research, data, or post-training teams
- Familiarity with evaluations, benchmarks, and expert data training for AI model companies
- Existing relationships with research or data leaders at frontier labs
- Passion for healthcare and scientific advancement with AI
Benefits + Perks
- Medical, dental, and vision coverage
- 401(k)
- Monthly wellness and fitness stipend
- Paid time off policy, along with company holidays
- Annual company off-sites (Tahoe, Mendocino, Mexico City, San Diego, Park City)
- Parent-friendly policies, remote flexibility, and paid family leave
Career Path
This is a hybrid role, in our NYC or SF office 2-3 times per week. Compensation range: $275K - $350K OTE, based on seniority and relevant experience.